MANAGER, DONOR EXPERIENCE
$80k - $83kBottom Line College Counseling
Manager of Donor Experience Location: New York Responsibilities Donor Experience & Events (45%) Lead planning and execution of all donor-facing events in the New York region, ensuring a cohesive, high-quality experience across the full engagement calendar Serve as project owner for the annual New York gala (~$500K goal), driving planning, coordination, timelines, and execution from start to finish Develop and manage detailed event plans, including timelines, stakeholder roles, and execution milestones Partner with the development team to support sponsorship outreach and donor participation tied to key events Coordinate logistics and execution of additional cultivation and engagement events throughout the year Donor Communications & Stewardship (30%) Support execution of a regional donor communications calendar aligned to fundraising priorities Develop and deliver donor-facing content across events, campaigns, and updates Draft invitations, follow-ups, and stewardship communications in partnership with the development team Ensure communications are clear, compelling, and aligned with Bottom Line’s mission and impact Volunteer Coordination & Management (15%) Coordinate volunteer engagement across the region, ensuring opportunities are organized and effectively executed in support of development priorities Own planning and execution of Associate Board activities, including meetings, events, communications, and ongoing engagement Support recruitment, onboarding, and coordination of Associate Board member involvement in fundraising and events throughout the year Cross-Team Collaboration (10%) Partner closely with program teams to identify and execute opportunities for donors to engage with students and alumni Ensure student involvement in donor experiences is well-prepared, meaningful, and aligned with program priorities Collaborate with national teams to align regional work with organizational priorities, campaigns, and messaging Effectively leverage national infrastructure, tools, templates, and resources to strengthen regional execution Work Schedule: Monday - Friday 9a – 5p or 10a – 6p (local time), flexibility may be requested; additional hours as needed Direct Reports: None Expected Travel: Region specific, up to 20% Qualifications Bachelor’s degree required Minimum of three years or relevant experience Demonstrated commitment to Bottom Line’s vision, mission, and core values Strong written and verbal communicator, with ability to adapt messaging across audiences (donor communications, grants, storytelling, marketing) Skilled storyteller with the ability to translate program impact and data into compelling, donor-facing narratives Highly organized with strong project management skills; able to manage multiple priorities without dropping details Data-driven and systems-oriented, with comfort using data to inform decisions and next steps Strong collaborator with ability to work cross-functionally and build relationships across teams Ability to translate strategy into high-quality execution Ability to work effectively within a national and regional operating model, leveraging centralized systems and resources while executing locally Development, communications, or related external-facing experience highly preferred Demonstrated commitment to Bottom Line’s Mission, Vision, and Core Values Application Deadline June 25, 2026 Start Date July/August 2026 Compensation $80,000 - 83,000 #J-18808-Ljbffr
- ...Foundation in New York seeks a Lifecycle Marketing & Fundraising Manager to enhance donor engagement and retention through innovative marketing... ...email and integrated campaigns. With at least 4 years of experience, the ideal candidate will develop strategies, execute...SuggestedFull time
$18 - $28 per hour
As a Customer Experience Coordinator in our Soho location, you help set the tone and ensure delivery of our Radically Personal customer... ...Experience Coordinator performs duties, in partnership with their management team, with the specific focus of shaping the store experience....SuggestedHourly payFull timeContract workFlexible hoursAfternoon shift$133k - $150k
Be Part of What's NextGreat customer experiences don't happen by accident—they're built through thoughtful operations, empowered teams... ...of customer service platforms, e-commerce operations, refund management, and subscription support processes.Experience leveraging data...SuggestedWork at officeLocal area- ...their servicing needs through clear, coordinated, and timely experiences. Join a team where your work directly connects customer empathy... ...measurable business outcomes.As a Service Communications Product Manager in Core Card Customer Experience Product, you will lead...SuggestedWork visa
$82.8k - $124.2k
...0.00 - $124,200.00Category: Operations - Transaction Services, Professional, ServicesCompany: CitiTTS Sanctions Ops - Client Experience Manager - VP is a management-level position responsible for accomplishing results to drive client resolution and support activities in...SuggestedFull timeWork from homeHome officeFlexible hours- ...media, or quick fixes. We believe great operations create great experiences. The details matter. The energy matters. The people matter... ...growth of the business. This is not a traditional corporate management role. We are looking for someone who leads with humility, accountability...Shift work
$230k - $260k
...era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply... ...strategy to ensure that the company provides an exceptional customer experience at scale. As a strategic partner to CX Leadership, they will...Local area- ...Pret US is seeking an Assistant General Manager in New York, NY to lead shop performance, staffing, food production, and guest service... ...and results, uphold Pret’s standards, and relentlessly seek improvements in guest experience and efficiency. #J-18808-Ljbffr...
$163.2k - $220.8k
...exceptional legal counsel and a highly professional, responsive service experience. The Client Service team has a dedicated role in this mission... ...tangible improvements in how we work. We are seeking a Senior Manager to support the execution of our feedback program(s) and to...Full timeImmediate startWorldwide$123k - $215.25k
...Dining and Marketing Technology.The Enterprise Comms & MarTech Experiences (ECMX) team is a global organization that sits within... ...experiences.You will be part of a team that is responsible to create/manage products supporting the segmentation, targeting & eligibility...Flexible hours$176.5k - $339k
...sustainable business growth and long-term customer value. The CXO Experience Assurance: UAT & Quality Innovation function establishes the... ...automated, zero-human-intervention testing gates. Rather than managing manual upskilling cycles, you bring structural discipline to...Permanent employmentFull timeTemporary workPart timeWork at officeImmediate startWork from homeShift work3 days per week$132.5k - $160k
OverviewThe General Manager, Lutron Experience Centers, is a critical leadership role responsible for operational success and strategic utilization of Lutron’s flagship Experience Centers in New York City. This role will ensure the Centers function as world-class strategic...Local areaWorldwideFlexible hours$170k - $300k
...ExecutiveCompany: CitiCiti is looking for a Director of Premium Customer Experience & Wealth Integration to lead a high-impact team dedicated to... ...& Skills15 or more years of experience in customer experience management, product management, or marketing management, with a track...Full timeWork at officeRemote work- ...reinventing what frontline support looks like, and our goal is simple: build the world's best customer experience. This role leads the team that gets us there.You'll manage and scale our team of CX Specialists, the owners of our customer experience, taking a small existing...Shift work
$150k - $200k
Blackstone is the world’s largest alternative asset manager. We seek to create positive economic impact and long-term value for our... ...Follow @blackstone on LinkedIn, X, and Instagram.The Role:A User Experience Designer who demonstrates strategic and creative thinking....Full timeWork at officeLocal areaFlexible hours$15 - $22 per hour
Burger King is seeking Shift Supervisors / Assistant Managers to oversee daily restaurant operations, supervise employees, and ensure... ...performance bonuses, and advancement opportunities depending on experience and location. Shift Supervisors and Assistant Managers are...Hourly payFull timeShift work$110k - $170k
...Senior Product Manager - Client Experience - Private Credit Location: Chicago, US New York, US ABOUT US As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to...Flexible hours- ...JOB DESCRIPTION The Payment Experiences and Services team manages multiple products and services that enable seamless payment experiences for Chase customers. We are at the forefront of the payments modernization journey, building scalable, resilient, and innovative...Work visa
$90k
...Position: Senior Manager, Donor Stewardship Department: Development Reports to: Chief Development Officer Location: New York... ...Senior Manager of Donor Stewardship to lead a best-in-class donor experience that inspires long-term engagement, retention, and increased...$175k - $270k
...Strategy & Analytics Manager - Customer Experience Efficiency StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the...Work at officeRemote workWorldwideFlexible hours$121k - $161k
...job is a member of the Hubs & Gateways Team within the Customer Experience Division. ~ The pay range for this role is $121,000 to $161,... ...programs Interprets and administers local guidelines Management of ad hoc projects as required All you'll need for success...Work experience placementLocal areaFlexible hoursShift work$119k - $170k
Job Requisition ID: 94348Location Designation: Hybrid - 3 days per week Experience & Digital Marketing Account Manager (MG2)Home Office (51 Madison Ave) - HybridWhen you join New York Life, you are joining a company that values career development, collaboration, innovation...Local areaHome office3 days per week- ...Subway - 1761-0 in Pennsylvania is looking for a Shift Manager to ensure an excellent guest experience and manage restaurant operations. The ideal candidate will have a high school diploma and at least 1 year of restaurant experience. Responsibilities include overseeing...Shift work
- Job SummaryThe Program Manager will aggregate and analyze feedback from multiple listening posts—including Tell Us, client complaints... ...the Private Bank. This role sits at the intersection of experience, product, and operations and is measured by speed-to-insight and...
$95k - $120k
At Ruder Finn, Brand Experience (BX) is where bold ideas meet business impact. We create integrated campaigns that connect brands with... ...We're looking for a Senior Account Supervisor to drive account management and operations for a large, integrated marketing communications...Full timeWork at officeFlexible hoursShift work$90k - $120k
...Job Description Job Description HVAC Project Manager (2–5 Years Experience) Location: Flushing, NY Altair Enterprises Corp. is a growing commercial HVAC contractor seeking an organized and motivated Project Manager with 2–5 years of experience in commercial construction...For contractorsFor subcontractor$170k - $180k
...space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. The Director of Customer Experience will own the strategy, architecture, and execution of a fully automated, AI-powered engagement...Full timeWork at officeLocal areaNight shift$67k - $80k
At Ruder Finn, Brand Experience is where bold ideas meet business impact. We create integrated campaigns that connect brands with people... ...relations, monitoring, reporting, trend spotting and project management. This is a client-facing role for someone who is detail-oriented...Full timeWork at officeFlexible hoursShift work$80k - $110k
...looking for? Merge is an in-person first workplace, so our office operations and experience are key to fostering a fun, thriving, and inclusive environment. We’re seeking an experienced Office Manager based in NYC to oversee day-to-day office operations, lead employee events...Work at officeLocal areaHome office$110k - $170k
Senior Product Manager - Client Experience - Private Credit Location: Chicago, US New York, US ABOUT US As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to...Flexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to MANAGER, DONOR EXPERIENCE. Be the first to apply!



