Service Manager

Overview When you’re an Orkin Service Manager, you’re quality control ensuring top‑note service from the industry leader with almost 125 years as the best in pests. Career Highlights You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes a company vehicle, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. Work alongside a team that values safety, professionalism, empathy, integrity and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. Training and Tools With Orkin’s award‑winning training program, you’ll receive all the tools and technology you need to succeed . That means no industry experience is required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession‑resistant. Responsibilities As a Service Manager, you’ll be a leader in a high‑performance culture. You’ll put your proven leadership skills to work in developing and motivating your team to deliver top‑notice service to every customer. You’ll blend industry knowledge with interpersonal skills to demonstrate how to earn customer trust with know‑how and empathy. An excellent communicator, you’re prepared for heavy customer and employee engagement. In addition to supporting the growth and success of the business, you’ll lend a hand with community service projects that improve where you live and work. You will… Lead an entire service operation upon completion of paid training Motivate the service team to consistently provide the world’s best service, prioritizing safety Conduct yourself with the utmost professionalism and integrity with customers and coworkers Assist with recruiting top talent on the service team Train and develop Orkin Pros through hands‑on management Lead training meetings Oversee our Orkin Pro Ride‑A‑Long program Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time Champion innovation by supporting the team in adopting new products, services and technology Monitor scheduling, routing and inventory to drive efficiencies and productivity Benefits Competitive earnings and a company vehicle with gas card Compensation is from $60,000 USD to $75,000 USD per year Company provided iPhone and iPad with sales software Comprehensive benefits package including medical, dental, vision, maternity, and life insurance 401(k) plan with company match, employee stock purchase plan Paid Time Off and Paid Holidays Employee discounts, tuition reimbursement, dependent scholarship awards Industry‑leading, quality, comprehensive training program Why Orkin? You’re seeking an opportunity with career potential in a reliable, recession‑resistant industry You have a service‑oriented mindset that leads you to build loyalty and trust with customers You hold yourself responsible to commitments You value being part of a team You want to keep learning, improving and developing as a leader You want to join a company that supports the community You want a career with a purpose at a mission‑driven company that values Safety Professionalism Empathy Integrity Innovation Qualifications High School Diploma or equivalent required Valid driver’s license required Ability to obtain the appropriate pesticide license/certification if required (company paid) Ability to work in the field independently and interact with our great clients We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws. Physical Requirements / Work Environment Safely use a ladder within the manufacturer’s weight capacity Occasionally lift and carry up to 50 lbs. Safely access crawl spaces, attics, confined spaces, rooftops, etc., including the ability to climb or balance and stoop, kneel, crouch, or crawl Wear personal protective equipment (PPE) which sometimes requires an OSHA‑compliant respirator Willing to work in different types of weather conditions Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer. #J-18808-Ljbffr