Mobile Service Technician

Job Description

Job Description

Essential Duties

• Consistently demonstrates an outward mindset and puts forth exemplary effort in accomplishing goals and objectives in a manner that helps others achieve their goals and objectives.

• Travel to customer locations to perform routine maintenance, inspections, diagnostics, and general vehicle repairs.

• Diagnose and repair common mechanical and electrical issues involving vehicle systems and components within the technician's training and experience.

• Troubleshoot and repair emergency lighting, sirens, wiring, and other installed specialty vehicle equipment.

• Use hand tools, power tools, and diagnostic equipment to identify problems and complete assigned repairs.

• Safely operate and test drive customer vehicles as needed to verify repairs and proper operation.

• Complete service orders and accurately document work performed, parts used, and additional repair needs.

• Communicate service findings, repair recommendations, and work progress to customers and the Service Manager.

• Coordinate with the service team to obtain necessary parts, equipment, and technical support.

• Maintain an organized and properly stocked service vehicle, including tools, equipment, and commonly used parts.

• Follow manufacturer guidelines, company procedures, and established safety practices while working at customer locations.

• Maintain a professional appearance and provide courteous, dependable service when interacting with customers.

• Participate in company meetings and training to develop technical skills and knowledge.

• Perform other related duties as assigned.

Essential Qualifications

• Previous hands-on experience in automotive repair, vehicle maintenance, or a related mechanical field, or equivalent technical training.

• Basic understanding of automotive mechanical and electrical systems.

• Ability to perform routine maintenance and general repairs with limited direct supervision.

• Ability to use common hand tools, power tools, and basic diagnostic equipment.

• Ability to follow repair instructions, service manuals, and established procedures.

• Good communication and customer service skills.

• Basic computer skills for documenting service work.

• Valid driver's license and ability to meet company driving requirements.

• Ability to travel to customer locations within the assigned service area.

Desired Qualifications

• Technical education or training in automotive or related mechanical repair.

• Experience servicing fleet, law enforcement, or specialty vehicles.

• Familiarity with 12-volt electrical systems, emergency lighting, sirens, and aftermarket vehicle accessories.

• Previous mobile service or field repair experience.

• ASE or manufacturer-specific certifications

Physical Demands & Work Environment:

This is a physically demanding position involving extended periods of hands-on work in and around large equipment and mechanical systems. The role may require:

• Frequently bending, squatting, climbing, grasping, twisting, reaching, and working in various positions for extended periods.

• Frequently lifting, carrying, pushing, pulling, or moving items weighing up to 50 pounds, with occasional handling of heavier items using appropriate assistance or lifting equipment.

• Standing, walking, and moving throughout the workday, including working in confined or elevated areas when necessary.

• Occasionally sitting and using a computer or diagnostic equipment to access technical information, document repairs, and complete service records.

• Regularly driving a company service vehicle to and from customer locations.

• Working outdoors or in customer facilities with exposure to varying weather conditions, temperatures, noise, fumes, chemicals, and moving equipment.

• Using appropriate personal protective equipment (PPE) when required by applicable safety procedures

Compensation:

In accordance with Minnesota pay transparency requirements, this role offers a salary range of $27.00 - $40.00 per hour, with final compensation determined by experience, skills, and internal equity.

Job Description Disclaimer

This job description is intended to provide a general overview of the position and is not an exhaustive list of all responsibilities, duties, qualifications, or skills required. Responsibilities may evolve based on business needs.

MacQueen Equipment is committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of their positions.

Equal Employment Opportunity

MacQueen Equipment is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, creed, religion, ancestry, national origin, sex, pregnancy, sexual orientation, gender identity, age, disability, marital status, familial status, veteran status, status with regard to public assistance, membership or activity in a local commission, or any other status protected by applicable law.

Pre-Employment Requirements

Employment offers are contingent upon the successful completion of applicable pre-employment screening requirements, which may include a criminal background check and drug testing, in accordance with company policy and applicable federal, state, and local laws.