Patient Services Representative

Ear, Nose & Throat Specialists of Wisconsin, SC

Patient Services Representative

Join Our Team at Ear, Nose, and Throat Specialists of Wisconsin! Are you passionate about helping others, love delivering great customer service, and thrive in a positive, team-first environment? If so, we'd love to meet you! Ear, Nose, and Throat Specialists of Wisconsin is growingand we're looking for someone with a welcoming personality and a can-do attitude to join our team! At ENT Specialists of Wisconsin, we believe in more than just workwe believe in balance, support, and a culture where every employee feels heard and valued . If you're looking for a workplace where people genuinely care about each other and where your contributions matter, you've found it. What Makes Our Workplace Special:

Flexible working hours for better work-life balance
Autonomy in your role and the ability to make a real impact
Growth opportunities and on-the-job training
A relaxed, casual environment with supportive, friendly coworkers
Fun company perks and a people-first culture

What You'll Do

Deliver exceptional customer serviceevery interaction matters!
Confirm online bookings and greet patients with warmth and professionalism
Verify patient demographics and scan insurance cards/documents
Answer incoming calls and assist patients with scheduling appointments
Prep patient charts for upcoming visits
Accurately enter and manage patient data in our EMR system
Collaborate with the team through EMR, email, and Microsoft Teams

What We're Looking For:

A high school diploma or equivalent
At least 1 year of experience in a customer service or office setting
Available 40 hours/week Monday-Friday
Position primarily located in Appleton
Willingness to occasionally travel to our other Fox Valley clinic locations to provide coverage

Why You'll Love Working Here:

Generous paid time off (starts accruing immediately!)
Schedule flexibility that fits your life
Comprehensive health care coverage (individual & family)
Annual education allowance
401(K) retirement plan + year-end profit sharing
Company-paid short- and long-term disability coverage
Paid holidaysincluding a personal floating holiday just for you

If you're looking to join a compassionate, dynamic team where people come first, apply today!

Compensation details: 17-21 Hourly Wage

PI044561c8f445-26289-41533898

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Vacancy posted 2 days ago

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