Sales Engineer - Enterprise/B2B & Customer Success (Seattle)

We are looking for an experienced and customer-focused Sales Engineer to join our team at Hushh.ai! This role will be responsible for driving sales and customer success with our luxury segment GTM focus. As our first Sales Engineer, you will be instrumental in bringing in enterprise and B2B customers while also engaging with luxury segment clients to convert our highly humanized premium products into subscriptions and annual licenses.

Responsibilities:

Enterprise/B2B Sales:

• Work with the sales team to understand customer requirements and pain points.

• Create technical sales strategies and solutions to address customer needs.

• Conduct product demonstrations and explain the features and capabilities of our data wallet, Chrome extension, and data connectors.

• Collaborate with the product and engineering teams to customize our products to meet customer requirements.

• Assist in proof-of-concept (POC) deployments and trials to validate the effectiveness of our solutions.

• Provide technical advice and guidance during customer meetings and sales negotiations.

• Build relationships with key stakeholders and decision-makers within target organizations.

• Work with cross-functional teams to ensure successful onboarding and implementation for new customers.

Customer Success:

• Interact with regular customers using our Hushh mobile wallet app and Hushh Chrome extension.

• Analyze customer usage patterns and identify opportunities to convert freemium users into subscription and annual license holders.

• Offer technical support and guidance to customers, addressing any issues or questions they may have.

• Proactively reach out to customers to ensure they are getting the most value from our products and services.

• Collaborate with the sales team to recognize expansion and upselling opportunities within the customer base.

• Collect customer feedback and data to inform product enhancements and improvements.

Requirements:

• Bachelor's degree in Computer Science, Engineering, Mathematics or any other related field

• Relevant experience in a sales engineering role, preferably in the enterprise/B2B space.

• Solid technical background with experience in mobile technologies, data wallets, and API integrations.

• Exceptional communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.

• Experience in giving product demonstrations and outlining complex technical solutions.

• Ability to understand customer requirements and translate them into actionable product features.

• Strong problem-solving skills and the ability to work independently in a fast-paced environment.

• Familiarity with developer platforms and APIs is a plus.

• Understanding of data security and privacy considerations is a plus.

• Customer-centric mindset with a passion for delivering outstanding customer experiences.

If you are a self-motivated individual who enjoys both sales and customer success activities, we would love to hear from you. Join our talented and dedicated team as we revolutionize the way users interact with their personal data.

Hushh.ai is an equal opportunity employer, committed to creating an inclusive and diverse workplace. We welcome applications from all backgrounds.

Our headquarters are in Kirkland, Washington, and Kirkland is the primary work location for this role.