Toll Customer Experience Leader
New York City Transit
Metropolitan Transportation Authority seeks a Manager, Toll Customer Relations to oversee ORT and CBDTP customer escalations, ARP inquiries, and vendor coordination. You’ll lead a four-person team, coordinate with multiple internal and external partners, and drive service quality. The role reports to Tolling Management, offers telework one day per week, and requires a BA/BS plus at least six years in customer relations with two years in supervision. #J-18808-Ljbffr Metropolitan Transportation Authority
Vacancy posted 3 days ago
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