VP of Customer Success & Growth (NRR Leader)
Topline Pro
Topline Pro in New York is seeking a VP of Customer Success to lead the post-sale customer journey, focusing on retention and expansion. You’ll be accountable for defining the multi-year customer experience strategy and collaborating across teams to enhance service delivery. The ideal candidate will have proven experience in VP-level CX roles within a fast-paced SaaS environment and a strong capability to integrate AI in customer operations. A competitive compensation package includes full health coverage, equity options, and unlimited vacation. #J-18808-Ljbffr Topline Pro
Vacancy posted 4 days ago
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£1,000 per month
...reduce downtime, and keep customers in the loop. The Team We’re hiring a VP of Customer Success to lead and scale our... ...driver, and we need a leader who treats it that way... ...Own global GRR and NRR across all segments and... ...experience at a high‑growth B2B software company....Incident
New York, NY2 days ago- ...Responsibilities Define and execute the global Customer Success strategy, aligning it with company growth objectives and customer value... ...organization, including regional leaders, senior CSMs, and strategic... ..., and Net Revenue Retention (NRR) in high‑growth environments. Experience...
Jobtailor
New York, NY1 day ago
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