Inside Sales Representative

Job Description

Job Description

Blue Science is one of America’s largest, most experienced, and most awarded pool service companies. We service customers in all the major Texas and Florida Metro Areas. Blue Science, founded in 2007, is family owned and operated, with a strong commitment to bringing our customers pool care and craftsmanship they can rely on now, and in the future. As a rapidly growing organization, Blue Science is looking for an individual to join our team who has a positive attitude, strong work ethic, and exceptional customer service skills.

As an Inside Sales Representative with Blue Science, you will focus your attention on serving and selling to our clients. The main objective of this position is to service customers and get customers signed up for service. Whether you're selling a client our services or selling them on a specific job, SERVICE to the client is our primary objective. There is no quota and no cold calling in this position. The customers call you asking for a quote, you build one for them, and get them to sign up during the call. You need to be comfortable overcoming customer objections and putting in full effort to get every sale.

This position will be in person at our main office located in Flower Mound, TX.

Job Description

• Answer all calls in real-time, with a goal of no calls to voice mail.
• Be a CLOSER with a high sign-up rate!
• Must be willing and able to overcome customer objections.
• Listen to customer complaints and work with the Inside Sales Manager and Customer Service Manager on resolutions.
• Be a listener who is service minded.
• Coordinate with field staff in a support role.
• Complete additional daily and weekly tasks as assigned.
• Develop meaningful relationships with customers to encourage trust and loyalty
• Follow up on cold and warm leads to further the sales process
• Understand and demonstrate the product or service to the customer
• Set and meet sales goals and objectives set by leadership
• Improve sales skills to increase sales success rates

Required Skills / Abilities

• 3+ Years in inside sales, advanced phone sales or another applicable sales field.
• Excellent communication skills.
• Strong knowledge of Microsoft Excel, Word, and Outlook.
• Outstanding computer skills
• Must be able to navigate multiple applications and monitors at all times
• Typing 50+ WPM
• Must be a self-starter and able to handle a fast-paced, high-stress environment.
• Must take ownership of your own actions.
• Reliable, dependable, hard-working.
• Incredible phone presence; professional yet personal, lively, upbeat, and willing and able to overcome customer objections.

Education and Experience

• High school diploma / GED
• 3 + years of inside sales / advanced sales experience

Schedule

• Monday-Friday 9 AM – 6 PM
• Occasional Saturdays required (1-2 a month) 9 AM – 2 PM

Benefits

• Weekly Pay Direct Deposit
• Blue Cross Blue Shield Medical, Dental, and Vision Coverage
• 401(k) Retirement plan with a 4% Company Match
• Profit Sharing

Compensation

• Base: $28.85 per hour
• Significant bonus potential

Qualifying candidates must be able to pass a background and drug screen prior to being hired. It is the policy of Blue Science Pools to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.