Human Resources Assistant (Full time or Part time)

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This Human Resources Assistant is expected to perform a variety of duties to assist all aspects of our Human Resources Department. The Human Resources Assistant is primarily expected to support the HR Manager and Recruitment Coordinator as needed, but also will be expected to complete administrative duties for other team members. This person is envisioned to be a "jack of all trades," doing data entry, communication over the phone and email, and a variety of administrative tasks.

Primary Responsibilities:

· Reflect the core values of Northern Kentucky Home Health Care LLC dba. an independently owned and operated Home Instead franchise).

· Answer each incoming call in a friendly, professional and knowledgeable manner and distribute incoming calls to the appropriate staff members

· Assist with hiring process for new Care Pros, duties may include fielding employment inquiries from prospective Care Pros and moving applicants through the process.

· Enter and maintain accurate client and Care Pro records in the operating system

· Communicate client and Care Pro concerns or problems with owner or other staff members as appropriate

· Process criminal background, abuse registries and Department of Motor Vehicle checks.

· Ensure Home Instead standards are met and upheld

· Maintain regular attendance at the office to execute job responsibilities

· Demonstrate open and effective communication with owner, colleagues and Care Pros

Secondary Responsibilities:

· Assist with making reference calls on prospective Care Pros in a timely manner

· Participate in any scheduled Care Pro and admin staff meetings

· Order and stock office supplies

· Perform any and all other functions deemed necessary

Education/Experience Requirements:

· High school graduation or the equivalent

· One year of related business experience or an equivalent combination of education and work experience may be considered

· Must possess a valid driver's license

Knowledge, Skills and Abilities:

· Must have an understanding of and uphold the policies and procedures established by Northern Kentucky Home Health Care LLC ,dba. an independently owned and operated Home Instead franchise.

· Must demonstrate excellent oral and written communication skills and the ability to listen effectively

· Must have the ability to work independently, maintain confidentiality of information and meet deadlines

· Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills

· Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures

· Must have the ability to organize and prioritize daily, monthly and yearly work

· Must be able to establish good working relationships with management, colleagues, franchise owners and their staff

· Must present a professional appearance and demeanor

· Must be able to operate office equipment

· Must be able to operate HISC technology

· Must be patient and congenial on the telephone

· Must have computer skills and be proficient in Word and Excel

· must be able to perform duties in a professional office setting

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift

Education:

• Associate (Preferred)

Ability to Commute:

• Ft Mitchell, KY 41017 (Required)

Work Location: In person