Account Clerk I/II

Account Clerk I/II Online applications will only be accepted on the following dates: Starting at 8:00 AM (PST) on Monday, August 3, 2026 and closing at 11:59 PM (PST) on Wednesday, August 5, 2026. Account Clerk I: $63,240.46 - $76,389.82 Annually Account Clerk II: $68,306.58 - $82,520.24 Annually Upcoming salary increases: 2.5% Salary Increase effective January 2027 3.5% Salary Increase effective July 2027 3.25% Salary Increase effective July 2028 2.85% Salary Increase effective July 2029 Are you passionate about delivering exceptional customer service and making a real impact? Do you thrive in a dynamic team environment where your initiative and support make a difference? If you're ready to be a key player in a team that drives success and serves the community, we want to hear from you! We're looking for two (2) motivated individuals with experience in financial support and customer service to join our Finance Department. In this vital role, you'll provide essential support to our Revenue Division, ensuring smooth operations and top-tier service for both internal and external customers. In our Revenue Division, you will gain experience in cashiering, answering phones, responding to customer inquiries, accounts receivable, utility billing, and processing payments. In addition, you will be required to perform duties in the Accounting and Auditing Division relating to accounts payable, benefit administration support, and other routine to difficult work processing requests and other municipal transactions. Ideal candidates for Account Clerk I/II will have demonstrated success in the following competencies: Technical Knowledge and Skill Customer Service Resolving Conflict Quality Orientation Information Monitoring Interpersonal Communications Emotional Intelligence This recruitment and examination is being conducted to fill two (2) vacancies and may be used to fill future similar vacancies as they occur during the active status of the employment list. The active status of this employment list will be for six (6) months unless abolished sooner or extended beyond that date in accordance with the Civil Service Rules. Positions in this classification are flexibly staffed. This position may be appointed at the I or II level depending upon qualifications and experience. Mission Statement for the City of Napa: Rooted in public service, our mission is to grow a vibrant, sustainable community for all who live in, work in, and visit the City of Napa, through thoughtful leadership and dedication to excellence. Core Values for the City of Napa: Integrity Service Inclusion Collaboration ***NOTE: CITY OF NAPA EMPLOYEES SHOULD USE A PERSONAL EMAIL ADDRESS DURING THE APPLICATION PROCESS*** Selection Process: The City of Napa utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. What happens next? We will review your application and all supplemental materials to select the best qualified applicants to continue in the selection process. Applicants moving forward in the selection process may be asked to participate in any combination of the following (at any phase of the selection process): online assessment, written examination, job-related exercise, phone interview, and panel interview. Based on the City Charter, the final phase of the selection process is the Probationary Period, which in most cases is six (6) months but may be twelve (12) months depending on the classification. When three or fewer candidates are available, the testing procedures outlined in the Job Announcement may be waived by the Human Resources Department. Language Equity: If you need assistance with the recruitment and selection process in Spanish, contact us at View phone number on click.appcast.io. These requests will be assessed on a case-by-case basis.