Software Engineering Manager

Software Engineering Manager

General information

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JobID

17214

Position Level

Manager

Team

Technology Solutions & Svcs

Working Time

Full-Time

Position Type

Regular

Travel Requirements

10%

Workplace Type

Hybrid

Preferred Location

Allen, TX

Additional Locations

Allen, TX, Birmingham, AL, Cedar Falls, IA, Charlotte, NC, Lenexa, KS, Louisville, KY, Monett, MO, Springfield, MO

Description & Requirements

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At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people-inspired innovation, empowering financial institutions to deliver seamless, secure, and human-centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence, then we’d love to meet you.

Jack Henry is seeking a Software Engineering Manager to join our Digital Core engineering organization. Reporting to a Senior Engineering Manager, this leader will manage engineering teams responsible for building modern solutions that help financial institutions improve back-office efficiency, streamline operational workflows, and deliver better digital support experiences to their accountholders. These teams may support products and capabilities across areas such as Exception Item Processing, Business Process Automation, Digital Conversation and Support Tools, and AI-enabled offerings that help banks and credit unions operate more efficiently and serve their accountholders more effectively.

This role is ideal for a people-focused engineering leader who enjoys developing teams, driving execution, partnering across Product and Design, and helping deliver modern, scalable technology in a highly collaborative environment.

This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Birmingham, AL; Charlotte, NC; Cedar Falls, IA; Louisville, KY; Lenexa, KS; Springfield, MO; or Monett, MO.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you’ll be responsible for:

• Provides consistent leadership to assigned engineering teams organized around product offerings and capabilities, including software engineers and technical business analysts across junior, mid-level, senior, and staff-level experience.

• Sets clear expectations, supports associate growth, conducts regular 1:1s, reviews performance, produces career development plans, and addresses concerns in a timely and constructive manner.

• Partners with the Senior Engineering Manager, Product Manager, and other stakeholders to understand product direction, customer needs, business priorities, and technology objectives.

• Participates in ongoing planning activities with Product, Design, Architecture, Engineering, and other stakeholders to ensure team priorities are clearly understood, appropriately sequenced, and aligned to business goals.

• Leads teams in executing against product roadmaps, enhancements, defect resolution, and planned deliverables through subordinate technical business analysts and software engineers.

• Oversees the analysis, design, development, testing, delivery, and maintenance of software solutions, ensuring deliverables meet quality, operational readiness, and corporate standards.

• Serves as a player/coach when needed by helping guide technical discussions, remove delivery obstacles, support implementation decisions, and assist the team in meeting commitments. Participates in team on-call responsibilities as a point of escalation and may occasionally serve in an on-call rotation to support production systems.

• Fosters and protects a collaborative, supportive, and positive team culture where associates feel empowered, accountable, and connected to the outcomes they deliver.

• May perform other job duties as assigned.

What you’ll need to have:

• Bachelor’s degree in business, software engineering, or computer science degree.

• Minimum of 5 years of experience leading engineering teams that build and support backend services, preferably using Go. Experience with other modern development languages and frameworks, such as C# or .NET.

• Ability to lead with empathy, communicate clearly, build trust with associates and stakeholders, and support a collaborative team culture.

• Experience developing, deploying, and supporting microservices in a public cloud environment, preferably Google Cloud Platform. Experience with Azure or AWS will also be considered.

What would be nice for you to have:

• Experience with event-driven architectures, RESTful API design, service integration patterns, and modern backend development practices.

• Experience leading software products or major capabilities from early discovery or inception through production launch and ongoing support.

• Experience with CI/CD practices, automated testing, observability, and operational readiness for production software systems.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

Why Jack Henry?

At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline, it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We’re proud to foster an environment where inclusion, sustainability, and community impact are more than values, they’re how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.