Business Analyst

Business Analyst

Position Description
Advance your career as a Business Analyst on a high-performing Agile team supporting the modernization of mission-critical supervisory systems for a federal agency. You'll take ownership of requirements analysis, process improvement, and stakeholder engagement, collaborating with cross-functional teams to deliver secure, user-centric digital solutions. If you're analytical, detail-oriented, and ready to drive meaningful change, this is your opportunity to make a significant impact in a mission-driven environment.
This position is located in our Lafayette, Louisiana or Knoxville, TN office; however, a hybrid working model is acceptable.

Your future duties and responsibilities
.    Elicit, analyze, and document business, functional, and technical requirements for enterprise systems and software
.    Collaborate with product owners, stakeholders, developers, and UX/UI teams to translate requirements into user stories, acceptance criteria, and process flows
.    Lead or support backlog refinement, sprint planning, and Agile ceremonies
.    Conduct gap analysis, process mapping, and workflow optimization to improve business processes and system functionality
.    Facilitate requirements workshops, interviews, and user feedback sessions
.    Develop and maintain business analysis artifacts (e.g., user stories, process diagrams, requirements traceability matrices)
.    Assist with user acceptance testing (UAT), defect triage, and validation of delivered solutions
.    Ensure solutions comply with federal standards (e.g., Section 508 accessibility, security, and privacy requirements)
.    Support change management, training, and documentation efforts
.    Communicate findings, recommendations, and status to technical and non-technical audiences
Required qualifications to be successful in this role:
.    Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field (or equivalent experience)
.    3–5 years of experience as a business analyst or similar role in software/system environments
.    Experience eliciting and documenting requirements for web applications or enterprise systems
.    Proficiency with Agile methodologies and tools (e.g., Azure DevOps, Jira)
.    Strong analytical, problem-solving, and process mapping skills
.    Excellent written and verbal communication skills
.    Experience collaborating in cross-functional Agile teams
.    Eligibility for federal background investigation and compliance with security requirements (U.S. citizenship or lawful permanent residency with 3+ years residency)

Desired qualifications/non-essential skills required:
Experience supporting enterprise-scale applications in regulated or federal environments
Familiarity with Section 508 accessibility, security, and privacy requirements
Experience with user acceptance testing (UAT) and quality assurance
Certifications in business analysis (e.g., CBAP, PMI-PBA, Agile BA)
Experience mentoring or guiding junior analysts
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $56,600.00 - $139,300.00.
CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:  
.    Competitive compensation
.    Comprehensive insurance options
.    Matching contributions through the 401(k) plan and the share purchase plan
.    Paid time off for vacation, holidays, and sick time
.    Paid parental leave
.    Learning opportunities and tuition assistance
.    Wellness and Well-being programs
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Required qualifications to be successful in this role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at View email address on clients.njoyn.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.