Insurance Call Center Supervisor & Team Coach
SafePoint Insurance
Safepoint MGA, LLC seeks an experienced supervisor to lead the Customer Service team within a call center environment. You will recruit, train, and mentor staff, ensuring the highest level of service and adherence to company standards. You will partner with technology and Marketing to enhance workflow and agent relations, while establishing and monitoring productivity and quality metrics across the department. This role requires clear communication and a hands-on, on-site presence. #J-18808-Ljbffr SafePoint Insurance
Vacancy posted 2 days ago
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