Program Assistant, YOLA - Camino

Program Assistant

YOLA (Youth Orchestra Los Angeles) is LA Phil's signature education program, inspired by El Sistema and led by Gustavo Dudamel. YOLA provides over 1,500 students annually with access to instruments, high-quality music instruction, and holistic support, helping young people thrive artistically, socially, and academically at no cost.

YOLA provides transformational and equitable access to music education for young people from underserved communities, supporting their personal development, their communities, and beyond. The work of YOLA is focused on two areas:

• Local programs which directly serve communities across Los Angeles
• National programs which provide opportunities for young musicians, teaching artists, program administrators, and other stakeholders to learn from and create community with one another

The Program Assistant is a key member of the YOLA team, responsible for supporting the day-to-day operations of the assigned site. This role ensures smooth delivery of rehearsals, classes, performances, and student support services by coordinating logistics, maintaining communication between staff, students, and families, and aligning site operations with YOLA's values of access, inclusion, and artistic excellence.

The Program Assistant works closely with the Program Manager and site staff, as well as Teaching Artists, administrative staff, and LA Phil leadership to sustain a welcoming, safe, and efficient environment for students and families. This position requires regular evening and weekend availability in alignment with YOLA's programming schedule.

Key Responsibilities

• Support the daily operations of the assigned YOLA site, ensuring rehearsals, classes, and events run smoothly and on schedule.
• Serve as a primary point of contact for students, families, and teaching staff, responding to inquiries and supporting needs in a timely, professional manner.
• Manage attendance systems, student records, and program data in alignment with YOLA-wide protocols.
• Assist with the preparation and distribution of schedules, communications, and program updates to families and staff.
• Coordinate site logistics such as space setup, equipment and instrument needs, transportation, meals, and safety procedures.
• Support the planning and execution of concerts, community events, and cultural celebrations at the site.
• Work collaboratively with site staff and faculty to maintain a safe, inclusive, and culturally responsive environment.
• Monitor student participation and support strategies for engagement, mentorship, and holistic development.
• Collaborate with the LA Phil Learning team on cross-site initiatives, special projects, and reporting.
• Maintain accurate records of expenses, assist with budget tracking, and support procurement processes.
• Proactively recommend improvements to site processes and family engagement strategies.
• Uphold YOLA values and Code of Conduct in all interactions with students, staff, and families.

Evaluation & Professional Growth

• Set and track individualized goals in alignment with evaluations and professional growth plans.
• Participate in staff meetings, cross-site collaborations, and professional development opportunities.
• Engage in reflective practice and incorporate feedback from supervisors, peers, students, and families.

Mandated Reporter & Code of Conduct

• Report any suspicion of child abuse or neglect to the appropriate authorities.
• Maintain healthy personal and professional boundaries with all students and staff.
• Remain attentive to signs of stress in oneself and others to foster a safe and supportive learning environment.
• Seek guidance from senior staff when uncertain about professional boundaries or safety concerns.

Shared YOLA Values

• Self-Respect and Respect for Community
• Safety (for Self and Community)
• Curiosity
• Inclusion
• Collaboration
• Creativity

Position Qualifications

• Bachelor's degree in education, arts administration, music, or related field, or equivalent professional experience
• Minimum 2 years of experience in program coordination, youth development, arts education, or related fields
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Excellent communication and relationship-building skills with students, families, and colleagues
• Experience working with youth and families from diverse racial, cultural, economic, and linguistic backgrounds
• Commitment to equity, inclusion, and continuous improvement in program delivery
• Strong technical skills, including proficiency in Microsoft Office, Google Suite, and program management platforms (experience with Salesforce or Monday.com a plus)
• Availability to work evenings and weekends as required by YOLA's programming schedule
• Bilingual (Spanish/English) required