Seafood Manager

Responsibilities Provides direct leadership to seafood department crew members including planning and assigning work, conducting performance evaluations, coaching sessions, administering discipline when needed, providing training and development opportunities, rewarding crew members, addressing complaints and resolving problems. Actively participates, trains and mentors crew members to enthusiastically demonstrate, educate and sell fresh seafood, service meat and chef express products. Manages training process for all new crew members through their probationary period, including completion of onboarding activities and department‑specific training videos on the in‑house LMS. Submits required documentation to Human Resources including Fresh Sheets and New Hire Training Guides. Conducts daily team huddles during each shift to communicate sales goals and reinforce guest service expectations with all seafood department crew members. Writes and places orders for all ingredients, products and supplies; checks in orders when load is received and dates, stocks and organizes all dry storage, freezers and coolers. Prepares seafood, service meat and chef express products for sale by filleting, wrapping and pricing products following established department and company policies and procedures. Writes daily plans and weekly work schedules that anticipate the needs of the business. Ensures execution of all seafood programs and corporate promotions at store level by working directly with the Seafood Sales Manager on product selection and mix. Controls and maintains inventory following FIFO principles to achieve consistent margin. Rotates merchandise and maintains displays to ensure products meet the freshness guarantee at all times. Coordinates validation, item authorization, sign making and all seafood department related POS maintenance. Ensures that all displays are properly stocked. Maintains accurate records for damaged or spoiled merchandise in accordance with company policies and procedures. Complies with all food and workplace safety rules and regulations. Ensures safety, cleanliness, and sanitation of work area and equipment. Acquires product knowledge within all departments to respond to guest questions and provide informative information about merchandise. Stays updated on weekly specials, coupons and company promotions that encourage an environment that delights guests. Works in and cultivates a team‑oriented work environment that inspires collaboration and cooperation. Store is open seven days a week and may require weekend, holiday and shift work. Qualifications 2 years of department operations experience or equivalent education to be knowledgeable of the nature of every position within the department. Knowledge of fundamental management concepts, practices and procedures related to food service, merchandising and retail operations. Ability to learn basic knowledge of all products carried in the department, including willingness to taste and evaluate seafood, chef express, beef, pork and poultry products. Ability to follow instructions and procedures for proper handling of knives and other cutting equipment. Strong work ethic with ability to follow instructions and procedures applying effective time management skills. Ability to comprehend, interpret and analyze instructions, correspondence, government regulations, financial reports, legal documents, packing lists, manifests, pick sheets, fulfillment orders, inventory count sheets, movement/volume reports. Proven success with mentoring, motivating and leading a team. Math skills necessary, including add, subtract, multiply and divide, follow recipes, gross margins, markup and percentages, analyzing variance, completing reports, budgeting labor and sales, completing sales transactions and calculating discounts. Ability to use Microsoft Office suite. Excellent communicator with ability to professionally and courteously interact with guests, crew members, store management team, corporate sales managers and leadership. This includes answering telephone calls and using in‑store intercom system. Ability to work with cleaning chemicals and detergents to clean and sanitize tools without allergic reaction. Ability to work around food ingredients, produce and spices without allergic reaction. Must be at least 18 years of age due to equipment use and work environment. Current State Food Handler’s Permit must be maintained. Work Environment Work space is primarily in an open department with a sales counter and preparation area with exposure to ice/wet areas as well as freezers and refrigerated areas. Work will be required to join a labor union. Physical activity includes lifting 25–50 lbs routinely, standing/walking, bending, twisting, reaching, fingering, pushing/pulling, sitting. Tools and Equipment Knives, wrapper, box knife, seafood scale, label machine, computer, printer, telephone, shopping cart, garbage compactor, bailer, pallet jack, flat bed, hand truck, ladder, calculator, mop, broom, floor squeegee. Cleaning supplies: hand soap, hand sanitizer, glass and multi‑surface cleaner, floor degreaser, bio‑shield drain treatment, food grade lubricant, quaternary sanitizer. Personal Protective Equipment: cut‑resistant gloves, heavy cotton gloves. Benefits Medical, dental, vision, disability and life insurance. Sick pay and PTO/Vacation Pay accrued based on hours worked. Paid holidays (8–9 days annually). Bereavement pay. Retirement benefits (pension and/or 401(k) eligibility). Optional quarterly bonus. Pay Transparency Starting rates will be no less than the local minimum wage and may vary based on location, experience, and qualifications. Payments may be above this range for candidates with unique qualifications. Equal Opportunity Employer This Company is an Equal Opportunity Employer and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity or expression, sexual orientation or any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at View phone number on click.appcast.io (option #4). #J-18808-Ljbffr Haggen, Inc.