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Healthcare IT Service Desk Tech II: Endpoint & Escalation

Phase2 Technology

Phase2 Technology is seeking a Service Desk Tech Analyst II in Austin, TX to provide intermediate to advanced IT support in clinical and administrative environments. This role ensures operational support and plays a key role in scaling IT service desk operations. The ideal candidate will possess strong customer service skills and troubleshooting abilities. This position requires at least 3 years of IT support experience and proficiency in Windows and Microsoft Office, along with a commitment to mentoring junior technicians. #J-18808-Ljbffr Phase2 Technology

Vacancy posted 2 days ago
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