Healthcare IT Service Desk Tech II: Endpoint & Escalation
Phase2 Technology
Phase2 Technology is seeking a Service Desk Tech Analyst II in Austin, TX to provide intermediate to advanced IT support in clinical and administrative environments. This role ensures operational support and plays a key role in scaling IT service desk operations. The ideal candidate will possess strong customer service skills and troubleshooting abilities. This position requires at least 3 years of IT support experience and proficiency in Windows and Microsoft Office, along with a commitment to mentoring junior technicians. #J-18808-Ljbffr Phase2 Technology
$75k - $80k
...Support Specialist II Duration: FTE Work... ...an experienced IT Systems Support Specialist... ...customer service. The ideal candidate... ...Assist with Service Desk operations, training... ...assurance activities. Escalate and help resolve... ...deployment, imaging, and endpoint management tools...SuggestedRemote work$52k
...Job Posting Title: Service Desk Tech Analyst II ---- Hiring Department: Dell... ...intermediate to advanced level IT support for endpoint devices and applications... ...demands of a growing healthcare enterprise. Reporting to... ...II serves as critical escalation point for endpoint and...SuggestedFor contractorsWork at officeImmediate start- ...Overview Saronic is seeking an IT Infrastructure Manager to... ...partners closely with the Service Desk, Security, and software and hardware... ...changes, incidents, and escalations are handled with minimal... .... ~ Familiarity with endpoint management platforms and ITSM...SuggestedPermanent employmentTemporary workWork at office
$75k - $85k
A leading technology firm in Austin is seeking a Service Desk Analyst II responsible for providing Level 1 and Level 2 technical support. The ideal candidate possesses 3-6 years of experience in a similar role and will thrive in a hybrid work environment. Responsibilities...Suggested$75k - $80k
...Information Technology Systems Support Specialist II to provide technical support in Austin, TX. The... ...user access while delivering excellent customer service. The ideal candidate holds a Bachelor’s degree with 3+ years in IT support, adept at collaborating in diverse...SuggestedFull time- L2 IT Support Agent Location: Austin, TX Schedule... ...organization within IT Service Operations & Enablement... ...and teammates; and escalating issues appropriately when... ...in IT support, service desk, help desk, or a similar... ...Basic understanding of endpoint management platforms (Intune...Full time
- ...IT Manager A growing healthcare organization is seeking a full-time IT Manager to oversee... ...IT operations, support services, systems maintenance,... ...for managing the IT help desk, maintaining systems and documentation... ..., infrastructure, and endpoint performance Troubleshoot...Full time
$60k - $65k
.... Overview The Technical IT Support Specialist, Associate... ...while maintaining service quality standards. Responsibilities... ...to either resolve or escalates outside the Service Desk according to service level... ...and Mac computers and other endpoint devices/peripherals in a...Temporary workWork experience placementRemote workFlexible hours- Ontic Technologies is looking for an IT Support Specialist to join their Austin team. The role focuses on providing exceptional end-user support, maintaining hardware, and ensuring optimal endpoint administration. Responsibilities also include troubleshooting across macOS...
- ...motivated and detail-oriented Site IT Lead & Systems Administrator to join... ...sites as needed. Serve as an escalation point for the global Service Desk Team providing advanced technical support... ...an accurate inventory of all endpoints, documenting hardware and software...Contract workWork experience placementWork at office
- Apex Systems is seeking a Support Technician II in Austin, Texas for a 10-month contract with a chance for extension. This... ...and a proven track record of delivering excellent customer service in a fast-paced IT environment. This position requires excellent interpersonal...Contract work
- ...D.R. Horton, Inc. is seeking a System Support Specialist II based in Austin, Texas. The role involves front line support for mortgage and title services, requiring the ideal candidate to have experience with Loan Origination software. The position supports users nationwide...
- Job Summary Associate IT Manager supports day‑to‑day technical... ...strong communication and customer‑service standards. Configure, deploy,... ...external vendors to resolve escalated technical issues and support... ...troubleshooting. Exposure to endpoint management and device provisioning...For contractorsWork at officeLocal areaRemote work
- Job Summary The IT Field Support Analyst... ...technical support services to diocesan entities... ...hardware, software, endpoint devices, and cloud-... ...Analyst serves as a Tier II technical support... .... Respond to escalated Tier II support requests... ...diocesan Help Desk and ticketing systems...Full timeWork at officeRemote workNight shiftWeekend workAfternoon shift
- ...IT Support Specialist Location: Austin, TX, primarily on-site About Furnished Finder... ...‑on and varied: front‑line support, endpoint and identity management, onboarding/off‑... ...Qualifications 3+ years of professional IT support, service desk, or junior sysadmin experience in a...Full timeFor contractorsWork at officeRemote workWork from homeRelocationFlexible hours
- ...Microsoft 365 Systems Analyst II Job Location: Austin,... ...for Microsoft 365 services like Exchange, OneDrive... ...utilizing Office 365 tools Escalation point, for complex... ...unresolved by Service Desk Analysis & Reporting... ...and implementation of IT projects related to M36...Contract workWork at office
- ## IT Systems AnalystApplylocations: Austin, TXtime... ...exceptional customer service experience by maintaining... ...issues are properly escalated and resolved.**Hardware... ...experience and support ongoing tech refresh cycles for... ...Units, and Monitors + Endpoint & Security: Microsoft...Minimum wageFull timeWork at officeLocal areaImmediate startRemote workMonday to FridayFlexible hoursShift workNight shiftAfternoon shift
$25 per hour
...Responsibilities Neuralink is looking for a motivated IT Systems Administrator Intern to serve as... ..., VPN, and basic VLAN‑related problems, escalating to FTE Systems Administrators as needed... ...Administrators on projects spanning endpoint management, identity and access...Hourly payPrice workFull timeTemporary workPart timeInternshipFlexible hours- A managed IT services provider in Austin seeks a Project Manager & Microsoft Cloud System Administrator. Responsibilities... ...projects, cloud system administration, and being an escalating point of contact for the service desk. Ideal candidates have strong system administration...Remote job
- .... Job Summary Great opportunity for a customer service oriented, tech‑savvy individual looking for an entry level Help Desk role in a growing financial services organization... ...Actively monitor and promptly respond to IT support requests from employees and customers during...Temporary workLocal areaRemote work
- ...Detailed Description The Tech I/II position focuses on the installation... ...a great entry point into IT networking, it is highly demanding... ...various campus settings, including desks, offices, furniture, and other... ...with client representatives. Escalate to supervising Engineer....Flexible hours
$98.81k - $148.22k
...Network Administrator II At Weyerhaeuser, our IT team is on a mission to transform the timber industry... ...Technical Solution - Network Services team, this position provides direct... ...and service providers as needed for escalation and incident resolution. Travel as...Full timeTemporary work- ...IT Help Desk (with light Sys Admin Work) This role will be in office... ..., software and professional services backed by relentless customer... ...partnering with senior engineers for escalations and change-controlled work.... ...client remediation. Manage endpoints with Microsoft Intune:...Work at officeRemote workFree visaMonday to Friday
- IT Support Specialist - Austin (5 days onsite) Temporary (could... ...maintaining a high level of customer service while supporting business... ...and service tickets. Escalate unresolved or high-priority issues... ...Experience Minimum of 1 year of Help Desk, IT Support, Technical Support...Contract workTemporary workWork at officeRemote work
- ...talented and organized Associate IT Technician. This role is... ...systems, screening tickets for escalation and assisting the team with ongoing... ...Previous role with customer service experience. Ability to... ...Prolonged periods of sitting at a desk and working on a computer. Occasional...Permanent employmentTemporary workWork at office
$25 - $30 per hour
# Support Tech IIApply**Job#: 3040823****Job Description:**Support Technician II**Job Title:** Support Technician II**Location:** Austin... ...supporting enterprise IT environments, and the ability to... ...role requires excellent customer service skills, a willingness to learn...Hourly payContract workWork at officeLocal areaMonday to Friday- ...LinkedIn. Who You Are The IT Support Specialist is... ...-day end-user support, endpoint administration, A/V... ...End‑user support & help desk Troubleshoot hardware/software... .../DevOps as needed for escalations and root cause analysis... ...with systems like Jira Service Management (JSM) or...Work at officeRemote workHome officeMonday to FridayFlexible hours
- ...career opportunities as an Echo Tech PRN you want with your... ...nation's leading provider of healthcare services, HCA Healthcare. Job Summary... ...and newborn care with Level I, II, and III neonatal intensive care... ...for surgical support. It also has a wide range of pediatric...Temporary workReliefFlexible hours
$75k - $85k
...Join to apply for the Service Desk Analyst II role at SHI International Corp. Job Summary The Service Desk Analyst II provides both Level 1... ...Clearly communicate technical details, resolution steps, and escalation information to users and internal teams as needed. Provide...Work experience placementWork at officeRemote workMonday to FridayFlexible hours$52.9k - $68.69k
...Position Overview The Customer Service Representative provides first-... ...for users of enterprise IT services in a highly regulated... ...Follow established workflows and escalation paths to route complex or high... ...in IT support, service desk, or help desk roles providing...Contract workWork experience placementWork at officeRemote work
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