Claims Examiner

Flood Claims Examiner

This is an intermediary level examiner position within Allcat's Flood program. This is a predominantly Flood QA review position with desk adjusting possibilities. In this position you will be required to review flood claims and provide feedback to field adjusters based on your prior claims adjusting experience. All claim will be reviewed and approved in line within current Standard Flood Insurance Policy guidelines. We Have Immediate Openings – Start Right Away!

Established over 26 years ago, Allcat Claims Service is a trusted third-party claims adjusting organization known for its commitment to customer service, quality, and innovation. We emphasize learning, development, and performance excellence while supporting employees in improving their skills and reaching their full potential. At Allcat, we pride ourselves on handling claims professionally and ethically while leveraging emerging technology to better serve our clients and policyholders. Our experienced team and strong work ethic have helped build lasting relationships throughout the industry.

Allcat Claims Service is proud to support our military community and values the unique skills, leadership, and dedication that service members and veterans bring to the workforce. We strongly encourage active-duty military personnel, veterans, reservists, and military spouses to apply and join our team as we continue to raise the bar in the claims industry.

Position: Flood Claims Examiner Location: Remote Department: Flood - Quality Assurance Primary Duties

• Reviews incoming moderate to complex residential and commercial property estimates for accuracy and compliance with carrier-specific guidelines.
• Provides feedback to and collaborates with independent adjusters to correct estimates as necessary.
• Contributes to business goals, performance metrics, and effectively uses tools & technology.
• Supports workload surges and/or catastrophe operations as needed to include working significant overtime during designated catastrophe events.
• Acquires and applies knowledge of dwelling construction terminology and techniques, estimating best practices and Xactimate estimates.

Minimum Requirements

• High School Diploma or GED.
• Requires an All Lines Insurance Adjuster's license.
• Prior experience reviewing NFIP SFIP Dwelling, General Property and RCBAP Claims
• 8+ years of residential or commercial property claims experience OR 4+ years of flood experience
• Enjoys working in a fast-paced environment and easily acclimates to changes in process/systems for overall improvement of the organization.
• High attention to detail and accuracy in reviewing residential estimates to carrier specific standards.
• Working knowledge of Microsoft Office applications, such as Outlook, Excel, and Word.

Preferred

• NFIP Certification
• College degree.
• 2+ years of customer service experience.
• Experience using XactAnalysis and Xactimate.
• Prior military experience.

Work Schedule

• Monday - Friday 8am - 5pm.
• Schedules may vary based upon business needs.

Benefits:

Eligibility to participate in the Comprehensive Benefits Package: Medical, Dental, Vision, Paid Time Off and Paid Holidays, 401(K), in accordance with Company policy.

Allcat Claims is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.