Assistant Property Manager

Job Title: Assistant Property Manager Location: Washington, DC Job Type: Full Time, On-site Compensation and Benefits $60k+/year commensurate with experience Health Insurance PTO and Holiday Pay Eligible for Quarterly Leasing and performance bonuses Overview We are seeking a driven and experienced Assistant Property Manager to take the lead in stabilizing and revitalizing a distressed residential community. This is a hands‑on leadership position responsible for the day‑to‑day operations of the property, with a key focus on leasing, collections, maintenance coordination, staff management, and financial performance. Reporting directly to the Regional Manager, this individual will play a critical role in bringing the property back to full occupancy, operational efficiency, and resident satisfaction. The ideal candidate is not just experienced, but also visionary and proactive, with a demonstrated track record of successfully turning around challenged properties, leading teams, and creating sustainable systems. What Makes You a Fit We’re looking for an "Ideal Team Player" — someone who is: Humble: You’re experienced but coachable and eager to grow. Hungry: You’re self‑motivated, results‑driven, and always looking for ways to improve operations and exceed goals. Smart: You understand people and processes. You collaborate well and adapt to diverse personalities and high‑stress situations. Key Responsibilities Property Operations & Leadership Oversee all daily property operations, ensuring compliance with company policies, fair housing laws, and local regulations. Conduct regular property inspections and coordinate timely maintenance, repairs, and preventive care. Manage maintenance service requests, prioritizing urgent items and coordinating with vendors and in‑house staff. Monitor and enforce lease terms, community rules, and safety policies. Handle resident complaints and service issues with discretion, professionalism, and prompt follow‑through. Supervise all on‑site team members including leasing, maintenance, porters, and contractors; handle scheduling, performance evaluations, and coaching. Leasing & Marketing Maintain high occupancy rates through strategic leasing and marketing efforts. Oversee and execute property marketing campaigns across multiple platforms (RentCafe, ILS, social media, signage, outreach, etc.). Set and meet leasing goals; review traffic reports and conversion metrics regularly. Ensure vacant units are market‑ready and that tours, follow‑ups, and move‑ins are seamless and professional. Build strong rapport with prospective and current residents to enhance satisfaction and retention. Financial Management & Reporting Prepare, review, and manage operating budgets in coordination with the Regional Manager. Collect rent, process payments, and oversee delinquency tracking, notices, and evictions in accordance with legal guidelines. Maintain and monitor property financials including accounts payable/receivable, purchase orders, and vendor contracts. Prepare and submit monthly, quarterly, and annual reports summarizing key metrics, resident feedback, occupancy trends, and property needs. Analyze operational data to make data‑driven decisions that improve performance and reduce expenses. Administrative & Compliance Maintain accurate and organized resident files, contracts, inspections, incident reports, and vendor documents. Ensure all company policies, federal/state/local housing laws, and safety protocols are consistently upheld. Train and onboard new team members, including ongoing coaching and performance development. Oversee and enforce timely completion of all required administrative duties, such as rent roll updates, delinquency logs, vendor W‑9s, and inspection records. Create and maintain a resident retention plan including events, communication programs, and reputation management. Requirements & Qualifications 4+ years of experience in property management, preferably in multifamily residential or distressed property settings. Proven success in stabilizing and improving underperforming properties. Strong leadership experience, including team hiring, supervision, and performance management. Experience using Yardi Voyager, RentCafe, or similar property management software. Solid understanding of Fair Housing laws, leasing best practices, and local housing regulations. Ability to manage multiple priorities and deadlines in a fast‑paced, high‑stress environment. High level of professionalism, communication, and problem‑solving skills. Must be organized, detail‑oriented, and capable of independent decision‑making. Capable of walking the property regularly, climbing stairs, and lifting up to 25–50 lbs as needed. Valid driver's license and reliable transportation required. Compensation & Benefits Base Salary: $65k+/year commensurate with experience. Leasing and Performance‑Based Bonuses. Comprehensive Health Benefits (Medical, Dental, Vision). Generous PTO, Sick Leave & Paid Holidays. Career development and advancement opportunities within a growing company. Join Our Mission If you are a motivated leader ready to take on the challenge of restoring and transforming a distressed property — and you want to be part of a collaborative, purpose‑driven team — we’d love to hear from you. #J-18808-Ljbffr