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Call Center Customer Service Representative

The Best Roofing company of it's kind in the Detroit market

Job Description Job Description Company: The Best Roofing Company of its kind in the Detroit and Grand Rapids markets. 30-year-old family-owned business providing roof replacement, storm restoration, siding, and gutters. Position: Call Center Customer Service Representative - This role focuses on customer development, appointment scheduling, customer satisfaction after sales, completing post-install paperwork, and presenting additional services or options to customers over the phone. Essential Duties & Responsibilities: Contact homeowners and schedule estimate appointments Call homeowners after installation to perform post-checks Confirm successful installation and customer satisfaction Complete final paperwork and approvals Present additional products, upgrades, or services if needed Required Skills: Strong phone sales skills and customer service experience in Home Improvement Industry preferred Strong communication and customer service skills Ability to explain products and services Attention to detail with paperwork and documentation Position Offers: Competitive Pay Career Growth Company Description The Best Roofing company of it's kind in the Detroit and Grand Rapids markets. 30 Year old family-owned business providing roof replacement, storm restoration, siding and gutters. #J-18808-Ljbffr The Best Roofing company of it's kind in the Detroit market

Vacancy posted 2 days ago
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