Associate Account Manager

Commercial Lines Associate Account Manager

Founded in 1945, RHSB has built its reputation by putting our clients first and developing relationships that last. We are a close-knit team that values collaboration, responsiveness, professional growth, and exceptional client service.

We are looking for a Commercial Lines Associate Account Manager to join our team. This is a great opportunity for someone who is organized, proactive, detail-oriented, and eager to grow their career in commercial insurance.

In this role, you'll partner closely with experienced Account Managers and Senior Account Managers while supporting a diverse portfolio of commercial clients across industries such as real estate, technology, construction, and more.

Why Join RHSB?

We believe great work starts with a supportive environment. RHSB offers:

• Profit-sharing potential
• Medical, dental, and vision insurance
• 401(k) match
• Generous PTO and employee wellness resources
• Employee Assistance Program
• Flexible scheduling and potential for a hybrid work arrangement
• Dress for Your Day policy
• Ongoing training and opportunities for career advancement
• Opportunities to give back through volunteering, local charitable giving, and the RHSB Foundation
• Complimentary office amenities
• A collaborative, team-oriented work environment

What You'll Do

As a Commercial Lines Associate Account Manager, you'll support our Account Management team in delivering accurate, responsive, and professional service to our commercial Property & Casualty clients.

Your responsibilities will include:

• Assist Account Managers and Senior Account Managers with the day-to-day servicing of assigned commercial accounts
• Process, maintain, and verify policy endorsements for accuracy
• Review issued policies and work with insurance carriers to resolve discrepancies or obtain corrections
• Process Certificates of Insurance accurately and efficiently
• Enter and maintain policy and coverage information in the agency management system
• Assist with resolving carrier billing issues
• Retrieve and process policies and endorsements from carrier websites
• Maintain organized and accurate client and policy documentation
• Assist with daily departmental administrative needs, including mail distribution
• Contribute to client retention and agency growth by providing responsive service and collaborating across the organization

What We're Looking For

• Must be at least 18 years of age
• High school diploma or equivalent required
• Bachelor's degree preferred, but not required
• Texas General Lines Property & Casualty license preferred; willingness to obtain the license after hire is required if not currently licensed
• Approximately 2 years of insurance experience, training, or an equivalent combination of education and experience
• Strong attention to detail and organizational skills
• A client-focused mindset with a commitment to responsive, professional service
• Ability to manage multiple priorities and work effectively as part of a team
• Initiative and a willingness to learn and grow within the commercial insurance industry

If you're looking for an opportunity to build your commercial insurance expertise while working alongside an experienced, collaborative team, we'd love to hear from you.