Warehouse Operations Manager

Warehouse Operations Manager
Orlando, FL
$75,000 to $85,000 base plus bonus and full benefits
Full Time, On Site
Reports to Director of Operations

Overview

We are seeking a hands-on Warehouse Operations Manager to lead day to day warehouse operations, customer order fulfillment, and logistics strategy. This role is responsible for driving operational excellence, developing warehouse associates, and ensuring a scalable operation that supports company growth while delivering first-class service to internal teams, customers, and suppliers.

Key Responsibilities

Team Leadership and Associate Development

• Lead daily warehouse floor operations and maintain a safe, clean, and productive work environment
• Train, coach, and develop warehouse associates through one on one meetings and performance reviews
• Deliver associate orientation and ongoing training
• Direct daily activities to meet site and customer requirements
• Ensure associates have proper tools and equipment and that equipment is routinely inspected and maintained
• Foster a positive, accountable culture focused on safety, teamwork, and performance

Operational Planning and Workforce Management

• Plan and adjust daily workload and staffing to minimize unplanned overtime
• Oversee daily, weekly, and shift level scheduling and volume forecasting
• Manage equipment maintenance to ensure safe and efficient operations
• Support manpower planning, workflow prioritization, and space utilization

Human Resources and Performance Management

• Participate in recruiting, interviewing, and identifying labor needs
• Communicate, apply, and enforce company policies including safety, operational, and regulatory standards
• Monitor productivity and quality standards and implement corrective actions when needed
• Support turnover management initiatives consistent with site objectives

Process Improvement

• Lead initiatives to improve productivity while maintaining a strong focus on safety
• Identify workflow inefficiencies and implement process improvements
• Collaborate with other sites to share best practices and operational improvements
• Participate in workshops, action plans, and continuous improvement projects

Communication and Customer Interaction

• Conduct pre shift meetings and ensure effective shift handoffs
• Communicate work expectations clearly using standard operating procedures
• Maintain professional relationships with customers, drivers, vendors, and internal departments

Reporting and Metrics

• Track key performance indicators and operational metrics
• Ensure inventory accuracy through proper receiving, picking, shipping, and inventory management
• Execute daily customer and vendor contract requirements
• Support audits, reporting, and documentation requirements

Physical Requirements

• Frequently lift and move up to 75 pounds
• Regular standing, walking, bending, stooping, kneeling, and climbing
• Ability to work in an active warehouse environment