Veterinary Receptionist

Job Description

Job Description

Norwalk Animal Hospital is an independently owned four doctor practice where old-fashioned caring is delivered with all the latest technology. We are a full service hospital providing preventative medicine and wellness care to cats and dogs.

We are seeking a dedicated and personable Veterinary Receptionist to serve as the first point of contact for clients and their pets at our hospital. The ideal candidate will possess excellent communication skills, a strong understanding of veterinary terminology, and a passion for animal care. In this role, you will manage client interactions, handle administrative duties, and support the veterinary team to ensure smooth clinic operations. Your enthusiasm and professionalism will contribute to creating a welcoming environment for pet owners and their animals.

So many Animal Hospitals are hiring right now, but what sets us apart from the rest?

• We have been an AAHA accredited hospital continuously since 1983.
• We are highly rated on Google and YELP for the wonderful care and service we provide. In addition, we have been voted a Neighborhood Favorite on "Nextdoor" for the past four years and won "Best Veterinary Hospital" on Moffley Media's "Best of Norwalk" list.
• Work/Life balance is a big part of our mission. No weekend hours! We offer ample PTO, flexible schedules, and staff celebrations/off-site events.
• Professional development opportunities for our staff are vast, with regular performance reviews, goal setting, individualized training plans, continuing education opportunities, professional memberships, on-site lunch and learns, and mentorship.
• Excellent salary and benefits including health, dental and vision insurance, 401k with employer contributions, life insurance, disability, CE allowance and tuition reimbursement, generous pet discounts, uniform allowance, generous vacation, sick leave and paid holidays.

Requirements:

• Prior experience in a veterinary, medical, or customer-facing receptionist role preferred
• Strong communication and interpersonal skills with clients and team members
• Proficiency with scheduling software, preferably veterinary management systems
• Ability to multitask and remain calm in a busy, sometimes emotionally sensitive environment
• High school diploma or equivalent required
• Reliable, punctual, and detail-oriented with strong organizational skills