Sales Associate

Job Description

Job Description

At Orangetheory Fitness, we are more than just a gym; we're a community dedicated to transforming lives through unique and high-intensity workouts. Our mission is to ignite global communities to achieve more vibrant lives, and we're looking for passionate, dedicated individuals to join our team as Member Sales Consultants. If you are someone who believes in the power of curiosity, the importance of active listening, and the art of guiding individuals towards making informed decisions, then you might be the perfect fit for our team!

What You Will Do:

As a Senior Sales Associate, you will be the heartbeat of our club's sales force, playing a crucial role in turning potential members (we like to call them "suspects") into dedicated Orangetheory enthusiasts. Your day-to-day responsibilities will include:

• Scheduling face-to-face meetings to personally connect with potential members.
• Assisting in Lead Nurturing through our CRM system to keep prospects engaged and informed.
• Preparing and conducting consultations at our club to understand the unique needs of each prospect.
• Guiding prospects to a decision by connecting their emotional and logical needs with the benefits of joining Orangetheory.
• Signing up new members and welcoming them to our vibrant community.
• Managing CRM and CMS Systems with meticulous documentation to ensure all interactions are captured and actioned.
• Being an active and engaging presence in Orangetheory targeted interactions, ensuring all leads in your funnel receive personalized attention.

Who You Are:

• Passionate about the Orangetheory mission and vision and able to embody our service standards.
• Polite, courteous , and a natural at making others feel understood and valued.
• Proficient in transactional analysis and adept at navigating various sales frameworks.
• A strong active listener who can execute stroke/reverse/nurture techniques in conversations.
• Competent with CMS/CRM solutions , ensuring all documentation is well-managed and up-to-date.
• Driven and goal-oriented , with a knack for hitting sales quotas and thriving within our sales funnels and processes.
• Prompt, professional, and pro-Orangetheory , always representing our brand with pride and dedication.

The Impact You'll Make:

• Ensuring leads are contacted within 2 business hours , showing our commitment and responsiveness.
• Timely scheduling of face-to-face consultations, demonstrating our readiness to meet potential members' needs.
• Achieving a 50% conversion rate from consultations to sales, reflecting your ability to match prospects with the right services.
• Maintaining accurate and current CMS documentation , ensuring every member's journey is well-documented and managed.
• Precise adherence to lead nurturing protocols, keeping prospects engaged and informed throughout their decision-making process.

Ready to Join the Orange Nation?

If you're excited about the opportunity to transform lives, including your own, through high-energy fitness and genuine community connection, we want to hear from you. Apply today to become a Senior Sales Associate at Orangetheory Fitness, and let's make more vibrant lives together!

Please note: Your commitment to the Orangetheory values, along with your ability to meet the above requirements, will be key to your success in this role. We look forward to reviewing your application and potentially welcoming you to our team!

Orangetheory Fitness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.