Senior Enrollment Services Clerk

Senior Enrollment Services Clerk

Job Title: Senior Enrollment Services Clerk

Campus: Florham Campus, Madison, NJ

Department: Enrollment Services-Florham

Hiring Manager: Aurora Bugallo

Hiring Manager Title: AVP for Enrollment Services & University Registrar

Position Type: Staff

Grade: 12

FLSA: Non-Exempt

Salary: $45,000

General Benefits: This position provides a comprehensive benefits package that includes: employee tuition grant, health/dental/RX/vision insurance, paid time off, retirement plan contributions, employer paid life insurance and long term disability benefits, as well as various voluntary benefits including but not limited to supplemental life insurance, commuter benefits, long term care, and FSA/HSA.

Status: Full-Time

Months Worked: 12 Month

Job Summary: The Senior Enrollment Services clerk is primarily responsible to service the students/parents who visit the office with billing and registration inquiries. Respond to all general inbound emails and phone calls as a result of general electronic announcements including continuous eBills. Interacts daily with academic advisors and deans to resolve registration matters. This position also serves as a back-up to the Lead Account Clerk position, and performs the duties of the Enrollment Services Clerk.

Required Qualifications: 1. Three years of experience in office clerical work, preferably including accounting and bookkeeping functions. 2. A minimum of two years of experience as an Enrollment Services Clerk or similar experience, preferably at a college or university, which demonstrates an understanding of the functions of a Registrar or Bursar's Office. 3. Strong math and computation skills. 4. Proficiency utilizing computer systems for data management, word processing and other applications. Knowledge of Microsoft Word and Excel required. Familiarity with Colleague a plus. 5. Strong interpersonal and oral and written communications skills. 6. Ability to work independently and follow explicit instructions due to the nature of the responsibilities to comply with Federal and State regulations. 7. Must be available to work overtime and non-standard hours as required, i.e., evenings, weekends, during peak periods throughout the year. 8. Employment is contingent upon a satisfactory background check. Candidates for hire will be required to sign a waiver authorizing the background check and produce a Social Security Card.

Required Documents

• Resume
• Cover Letter