Admissions Representative

Admissions Representative

Norfolk, VA

Training Tomorrow's Technicians to Become Skilled, Employable and Essential.

About Us Big Changes, Better Benefits Join us!

At Tidewater Tech, we are committed to helping adult students develop the skills necessary for meaningful entry-level careers. Founded in 1969, our institution is steeped in a tradition of career education and workforce development. As a leading educational provider in the trade industry, our programs, designed in collaboration with industry leaders, ensure that students are well-prepared for today's workplace. With high academic standards and hands-on training, we create a learning environment that supports student success. At Tidewater Tech, we're dedicated to shaping the next generation of skilled professionals.

Location: 4535 E Princess Anne Rd, Norfolk, VA 23502

Compensation: Up to $30/hour, based on experience and qualifications

Schedule:

• Monday - Thursday:
• Two days: 9:00 am - 6:00 pm
• Two days: 10:00 am - 7:00 pm
• Friday: 8:00 AM 5:00 PM
• Rotating Saturday: 9:00 AM 1:00 PM

Do you love being on the phone? Does meeting and chatting with new people energize you? Do you love crushing goals? If so, we'd love to hear from you!

About the Role

We are seeking a results-driven, student-focused Admissions Representative to join our team. This role is ideal for someone passionate about education and skilled at guiding prospective students toward informed, life-changing academic decisions.

As an Admissions Representative, you will connect students with programs that support their goals while consistently meeting key performance indicators (KPIs) related to outreach volume, contact-to-appointment conversion, application completion, and enrollment success. This dynamic role requires communication skills, a positive attitude, and delivery of exceptional service in a fast-paced, metric-driven environment.

Key Responsibilities

• Evaluate prospective students for enrollment eligibility and program fit
• Conduct outreach through phone calls, emails, and in-person or virtual meetings to support applicants through each step of the admissions process
• Achieve and maintain enrollment goals by leading through personal performance
• Guide students from initial inquiry to enrollment, including appointment setting, interviews, application assistance, and follow-up
• Track student application status and ensure completion of required documentation
• Assist with recruitment events such as open houses and career fairs

Qualifications

• Education:
• High School Diploma or GED
• Associates' or higher degree preferred
• Experience:
• Proven experience in sales or customer service, with a track record of meeting or exceeding KPIs such as conversion rates, outreach goals, and closing ratios
• One or more years of admissions experience in a proprietary (for profit), post-secondary educational setting preferred
• Skill set:
• Strong written and verbal communication skills, with the ability to connect with diverse audiences
• Excellent time management and multitasking abilities in a fast-paced environment
• Proficient with Microsoft Office, willing to learn new systems
• A positive, team-oriented approach and willingness to work occasional evenings or weekends as needed

Benefits

We are proud to offer a competitive compensation package that supports your personal and professional well-being. Full-time employees are eligible for the following benefits:

• 401(k) with company match
• Comprehensive health, dental, and vision insurance
• Life insurance options
• Paid parental leave
• Paid time off (PTO) to promote work-life balance
• Tuition reimbursement for continued education
• Employee Assistance Program (EAP) for personal and professional support

We are committed to fostering a workplace that values integrity, growth, and student success.

TTT is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.