ServiceNow Business Analyst

*Top Skills: * 1.) Strong ServiceNow experience supporting incident, change, testing and release in Agile/Scrum environment 2.) 5+ years experience performing Business Analysis; working across cross functional teams, developing and delivering communications, status updates and managing schedules for critical path activities 3) Knowledge and understanding of SDLC and testing experience in a Compliance or GRC function preferred 4) Strong SDLC Business Analysis experience with exposure to ServiceNow can be considered *Description:* We are seeking a highly skilled Cybersecurity Sr. Risk Analyst / ServiceNow Business Analyst with a unique blend of cybersecurity risk management expertise, ServiceNow platform experience, and strong business analysis capabilities. The ideal candidate will possess demonstrated experience translating business requirements into actionable solutions, developing business use cases, documenting functional requirements, coordinating user acceptance testing (UAT), and driving platform enhancements from concept through implementation. The successful candidate will have a strong understanding of Governance, Risk, and Compliance (GRC) principles and frameworks, coupled with the ability to analyze business processes, identify opportunities for improvement, and support the optimization of risk management workflows through technology-enabled solutions. This role requires a strategic thinker who can bridge the gap between cybersecurity, business stakeholders, and technical teams to drive informed risk-based decisions and continuous process improvement. As a member of the Cybersecurity Vendor Risk Management team, this role will evaluate and monitor third-party risks while serving as a key liaison between business stakeholders and technology teams. Responsibilities include gathering and documenting business requirements, developing detailed use cases and process flows, managing enhancement requests, supporting system configuration and testing activities, and ensuring risk management processes are effectively supported through enterprise platforms and tools. *Job Type & Location* This is a Contract position based out of Waukegan, IL. *Pay and Benefits*The pay range for this position is $45.00 - $65.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Waukegan,IL. *Application Deadline*This position is anticipated to close on Sep 2, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. *San Francisco Fair Chance Ordinance:* Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. *Massachusetts Lie Detector:* It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Use of Artificial Intelligence (AI):* We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.