Inpt Admission Specialist/RN - Behavioral Hlth Resource Ctr

Northern Light Acadia Hospital Bangor, ME

Department: Behavioral Hlth Resource Ctr

Position is located: Acadia

Work Type: Full Time

Hours Per Week: 40.00

Work Schedule: 8:00 AM to 4:30 PM

Summary:

Inpatient Admissions Specialist consists of two distinct nursing roles divided between coordination of internal patient flow and designated unit leadership. The specialist is responsible for coordinating the placement of patients within the hospital, managing patient flow, and facilitating smooth transfers between facilities. This role ensures appropriate bed assignments, optimizing hospital capacity while ensuring the highest level of care for patients. The nurse collaborates with physicians, nursing staff, and administrative teams to make effective decisions regarding bed availability, patient needs, and staffing requirements.

The specialist is an expert psychiatric nurse who can manage one or more defined areas within an organized nursing setting. They are adept at negotiating conflict, collaborating with others, and applying self-reflection to their practice. The specialist is responsible for the delivery of care, facilitating change and mentoring/developing all nursing personnel. They work collaboratively with the RN Assistant Manager(s) & Clinical Educator (to provide clinical leadership). Perform any duties and/or responsibilities assigned by Patient Care Director, for which qualified.

Responsibilities:

• Effectively, and respectfully communicates with referring customers, Northern Light Health member organizations, State Crisis teams, and all other referring Hospitals/locations as well as, providers and staff, fellow employees, patients, and family members.

• Develops and maintains positive working relationships and working environment to respond effectively to complaints related to patient care, transfer process, etc. by resolving or referring to the appropriate resources.

• Always exhibits a high degree of professionalism and maintains a calm demeanor during both times of normal and peak census.

• Performs outreach education as necessary/requested to stakeholders across the State.

• Collects clinical information to confirm and assess patients’ level of care needs. Communicates with referring facility and the Behavioral Health Resource Center regarding transfer, mode of transportation and bed assignment. Ensures the safe and timely placement of patients based on admission status and level of care needs, assigning ready beds to ready patients.

• Collaborates with Nursing leadership and House Administration regarding patient placement needs.

• Participates in unit and hospital wide performance improvement initiatives.

• Monitors trends in medication management, patient and staff injuries, quality and risk reports and oversees development, auditing, and implementation of action plans as necessary.

• Participates in unit and hospital wide performance improvement initiatives.

• Identifies opportunities to improve the patient experience and care.

• Manages various aspects of staff performance and development.

• All other duties as assigned.

Other Information:

• Knowledge of hospital admission, discharge, and transfer procedures.

• Strong communication, decision-making, and organizational skills.

• Ability to work collaboratively in a fast-paced environment.

• Familiarity with bed management software and hospital electronic medical record (EMR) systems.

• Experience in patient transfer centers, bed management, or clinical coordination roles preferred.

• Minimum of 4 years of nursing experience, preferably in a critical care, emergency, or bed management role.

Competencies and Skills

• Achieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed.

• Acts Strategically: Creates effective plans that anticipate future consequences and opportunities and is able to connect the day to day operations to longer-term objectives, shifts in the industry, and system goals.

• Applies Business Acumen:Demonstrates knowledge of current and future trends that impact organizational success. Applies proven practices and business theories to get results that meet financial as well as other business goals. Recognizes opportunities for new services and products and acts accordingly, taking measured risks into consideration. Possesses a thorough knowledge of their field and independently carries out their work in accordance with professional standards of the profession.

• Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.

• Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.

• Develops Self and Others:Takes responsibility for engaging in professional self-development activities and programs. Strives to gain insight into their own values, strengths and weaknesses, interests and ambitions and takes action in order to enhance competencies and skills when possible. As a leader, encourages and guides employees towards growth opportunities to enhance performance and help them reach goals. Reviews and analyzes employees' strengths and weaknesses to distinguish their talents and development needs, and to ensure they are enhanced appropriately.

• Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.

• Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully.

• Fosters Innovation: Employs and encourages the use of meaningful creativity in solving challenges. Proactively identifies opportunities and uses new approaches to enhance processes, systems and services. When appropriate, suggests or initiates new strategies, products, services, and markets.

• Influences and Inspires: Builds enthusiasm and commitment among others to move in a desired direction and models it personally. Creates a compelling vision of success that motivates workplace initiative and energizes others to follow. Provides direction and guidance to encourage cooperation between team members in order to attain an objective. Has the ability to appropriately influence others' actions and decisions with and without express authority.

• Promotes Health and Safety: Promotes a healthy and safe environment for patients, employees and visitors. Advocates and models healthy physical and mental health behaviors even in challenging circumstances. Sets high quality standards and strives for continuous improvement and quality assurance by reporting and encouraging others to report near misses and safety issues.

• Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable.

• Resolves Conflict: Promptly acts to find alternatives/solutions when team members disagree. Addresses issues in a direct, honest, and appropriate manner. Handles conflicting interests diplomatically and helps to solve them. Transforms difficult situations into teachable moments using respect and accountability .

• Seeks Process Improvement & Applies System Thinking: Possesses and gains insight into situations, problems and processes. Understands the interconnection between organizational elements. Deconstructs problems and systematically investigates the various components. Considers the impact of actions on the entire process/system. Detects problems and opportunities, recognizes important information, and links various data to trace potential causes and relevant details.

• Serves Others: Strives to understand, meet and exceed the expectations and requirements of internal and external customers which may include the people and communities in our service areas. Develops and maintains relationships, alliances and coalitions within and outside the organization and leverages them in order to obtain information, support, and promote cooperation and collaboration.

• Utilizes Resources Effectively: Understands how to get the most out of available resources and uses cost-benefit thinking in decision-making and in setting priorities. Monitors and analyzes resource usage to identify and eliminate areas of waste and maximize resources. As a leader, defines targets and provides appropriate means; oversees progress and makes adjustments when necessary. Appropriately delegates work, sets clear direction and manages workflow and time.

• Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.

• Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation.

• Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.

• Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Credentials

• Required Registered Nurse

Education

• Required Associate's Degree

Required Experience

• 4 year/years of Clinical Experience

Working Conditions

• Potential exposure to abusive and/or aggressive people.

• Potential exposure to diseases or infections.

• Potential exposure to hazardous materials.

• Potential exposure to noise levels being uncomfortable.

• Work with computers, typing, reading or writing.

• Work beyond the regularly scheduled hours.

• Lifting, moving and loading less than 20 pounds.

Northern Light Acadia Hospital is regional psychiatric hospital in Bangor, Maine, providing acute mental health care and telehealth psychiatry across the state. As the behavioral health member of Northern Light Health, Acadia Hospital offers specialized care through programs like Behavioral Home Health, integrated behavioral health in primary care settings, and a geriatric Mood and Memory clinic that participates in clinical trials for new Alzheimer’s treatments. Northern Light Acadia Healthcare, a subsidiary of the hospital, delivers outpatient services including substance use disorder treatment and case management. Through these programs, we serve patients from every part of Maine.

We are a member of Northern Light Health, an integrated statewide health delivery system that is raising the bar with no-nonsense solutions that are leading the way to a healthier future for our state . Northern Light Health offers a broad range of services, including nine hospitals, primary care and specialty physician practices, long-term care, home health and hospice agencies, and emergency ground and air transport.

Bangor, Maine is a vibrant small city with easy access to Maine’s spectacular coast, mountains, and lakes. Schools rank among New England’s best with the flagship campus of the University of Maine located in the neighboring town of Orono. Bangor serves as the regional hub for medicine, the arts, and commerce. Bangor International Airport offers direct and one-stop service to most major destinations.

Questions? Contact Talent Acquisition: phone: 207-973-7100email: View email address on click.appcast.io

Bangor, Maine, Behavioral Health, Mental Health, Addiction, Adult and PedPosition Inpt Admission Specialist/RN - Behavioral Hlth Resource CtrLocation US:ME:Bangor | Nursing- RN | Full TimeReq ID 87930