Service Technician

Job Description

Job Description

Work will be performed in the California Bay Area, East Bay Area, and San Jose.

Position Summary: The Service Technician is responsible for installation, service, and repair of cold and hot beverage equipment, ice makers, walk in coolers/freezers and other equipment in the commercial industry.

Essential Duties and Responsibilities:

· Follow all safety procedures and work as safe as possible at all times.

· Demonstrate basic troubleshooting and mechanical ability.

· Follow direction and instruction of Supervisors.

· Performs basic level installation and repairs of hot and cold beverage equipment.

· Perform warehouse work as assigned.

· Order, ship and receive parts as needed and properly complete paperwork as it pertains to installation and repair of equipment.

· Handle basic plumbing and electrical hook-ups as necessary.

· Dismantles machines and equipment to gain access to problem area.

· Inspects and measures parts to detect wear, misalignment, or other problems.

· Removes and replaces worn or defective parts.

· Starts machines and equipment to test operation following repair.

· Knowledge of associated tools and readings, connections for convenience store equipment.

· Deliver parts or equipment as needed.

· Perform basic electrical work.

· Perform basic plumbing.

· Perform basic troubleshooting, diagnosing & assessing, determine if basic functions and input sources are present.

· On call rotation possibly required after Technician is deemed qualified.

· General

· Maintain a positive work atmosphere and interaction with customers, co-workers, and management.

· All other duties as assigned.

· Regular and punctual attendance.

· Work scheduled shift, weekends, and extended hours as required.

Job progression expectations - Expected to be achieved within 12 Months:

· Obtains EPA Certifications Type I and Type II.

· Perform basic refrigeration to include basic connecting & reading of gauges, Type 1, theory principles.

· Understand basic theory and operation of ice, post mix FCB (frozen carbonated beverage).

· Perform basic welding to include brazing and soldering.

· Perform intermediate electrical work.

· Perform intermediate refrigeration work to include Type 2, recovery / reclaiming & charging systems, brazing soldering, compressor & component replacements.

· Install, diagnose and repair beverage equipment and products as needed.

· Install and repair hot and cold beverage equipment and ice making equipment.

· Inspects and measures parts to detect wear, misalignment, or other problems.

Job progression expectations - Expected to be achieved within 24 Months:

· Understand and perform pressures diagnostics, charging, superheat.

· Read diagrams / schematics.

· Perform intermediate plumbing to include soldering, hard piping, components, supply shut off and start up single piece.

· Obtain EPA Universal Certification.

Job progression expectations - Expected to be achieved within 36 Months:

· Install, repair and maintain refrigeration and food service equipment to include walk-in boxes, under counter units, reach-ins and ice making equipment.

· Handle plumbing and electrical hook-ups as necessary.

· Perform advanced electrical work to include circuit sizing and phases.

· Perform advance plumbing to include demo existing, relocation, run new supply, supply shut off & start up main supply.

· Perform advanced refrigeration work to include electronic controls, installations & system sizing, universal, complete system, and associated component replacements.

· Perform advanced troubleshooting.

Job progression expectations - Expected to be achieved within 48 Months:

· Ability to run a project from start to finish.

· Strong ability to work unsupervised.

· Assist with training Service Technicians.

· Run jobs.

Competencies:

• Strong problem-solving skills.
• Ability to read and interpret written information.
• Demonstrated ability to meet productivity standards.
• Observes safety and security procedures.
• Strong ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Good written and verbal communication skills with excellent interpersonal skills including the ability to communicate professionally with customers and co-workers.
• Have a strong work ethic and be able to work independently as well as working in a team.
• Demonstrates attention to detail, a professional attitude, and produces accurate work product.
• Must be proactive.
• Must have a cooperative attitude.
• Must have the ability to follow-up.
• Must be able to work in a fast-paced environment.

Education and/or Experience:

· High School Diploma or G.E.D. required.

· Two years’ college or trade school experience, preferred.

· Three months’ related experience and/or training, required.

· Or equivalent combination of education and experience.

· Valid Driver’s License required.

· EPA Type I, II, and or Universal preferred.

Language Skills: English is required, and the ability to speak Spanish is desirable.

Supervisory Responsibilities: This position has no supervisory responsibilities.

Amount of Travel Involved: Up to 95%.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to talk and hear. While performing the duties of this position, the employee is regularly required to stand; walk; twist or bend at the waist, use hands to handle, or feel and reach with hands and arms. The employee is regularly required to climb up and down stairs and perform repetitive motions. The employee is frequently required to climb or balance; stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this position, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to high, precarious places. The noise level in the work environment is usually moderate.

NC Equipment Solutions, Inc.
Installation, Maintenace, & Reactionary Service for Your Refrigeration, Beverage, and Hot & Cold Food Equipment!

Company Description

NC Equipment Solutions, Inc.\r\nInstallation, Maintenace, & Reactionary Service for Your Refrigeration, Beverage, and Hot & Cold Food Equipment!