Service Manager

Service Manager Jobs in Matthews, NC
FOH Restaurant Manager | Up to $60K + Bonus


Location: Matthews, NC (South Charlotte Area)

Position: Service Manager (Front of House Leadership)

Compensation: Up to $60,000 (DOE) + Bonus + Benefits

Status: Immediate Opening


Service Manager Job in Matthews, NC -
Front of House Leadership


We are hiring an experienced Service Manager in Matthews, NC for a high-volume, full-service restaurant .


This Service Manager job in Matthews, NC is ideal for a hands-on Front of House leader who thrives in a fast-paced environment , elevates guest experiences, and develops high-performing teams.


If you're searching for Service Manager jobs in Matthews, NC , FOH Manager roles near Charlotte , or looking to grow your career in restaurant leadership , this is a strong opportunity with a respected and growing restaurant group.


About the Service Manager Role


This Restaurant Service Manager position in Matthews, NC offers the opportunity to lead Front of House operations in a high-energy, guest-focused environment.


You will take ownership of:

• Guest experience and service standards
• FOH team development and performance
• Beverage operations and cost controls
• Daily execution and operational consistency

This is a floor-driven leadership role with clear visibility and growth potential.


Service Manager Responsibilities

• Oversee all Front of House (FOH) operations in a high-volume restaurant
• Train, coach, and develop a high-performing service team
• Drive guest satisfaction, retention, and hospitality excellence
• Manage liquor inventory, beverage costs, and compliance
• Create engaging guest experiences, promotions, and events
• Lead hiring, onboarding, and scheduling for FOH staff
• Maintain food safety standards and operational consistency
• Provide ongoing performance feedback and leadership development

Service Manager Qualifications

• 2+ years of experience as a Service Manager, FOH Manager, or Restaurant Manager
• Background in high-volume, full-service restaurant environments
• Strong leadership and team development skills
• Proven ability to drive guest satisfaction and operational performance
• Knowledge of liquor laws, food safety, and cost controls
• Excellent communication and problem-solving abilities
• Passion for hospitality and creating memorable guest experiences

Compensation & Benefits

• Base Salary: Up to $60,000 (DOE)
• Bonus Potential: Monthly profit sharing + annual incentives
• Medical, Dental, Vision (eligible after 30 days)
• 401(k) and tuition reimbursement (up to $5,250 annually)
• Paid Time Off, parental leave, and fully paid maternity leave
• Flexible scheduling structure for work-life balance

Why This Service Manager Job in Matthews, NC Stands Out

• High-volume restaurant with strong systems and culture
• Growth-focused company with clear advancement paths
• Leadership role with direct impact on guest experience
• Supportive, team-driven environment
• Long-term career growth within an expanding organization

Service Manager Jobs Near Matthews, NC


This role is conveniently located for candidates in:

• Matthews
• South Charlotte
• Mint Hill
• Indian Trail
• Ballantyne

Apply for Service Manager Jobs in Matthews, NC


If you're a driven Service Manager ready to lead from the front and grow your career in the Matthews / South Charlotte market , apply today.


Apply Now or send your resume confidentially to: View email address on click.appcast.io


All inquiries are strictly confidential.


Referral Opportunity


Know a strong FOH leader? We welcome referrals for Service Manager jobs in Matthews, NC .


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