Service Manager

$60k

Gecko Hospitality

Service Manager Jobs in Matthews, NC
FOH Restaurant Manager | Up to $60K + Bonus

Location: Matthews, NC (South Charlotte Area)

Position: Service Manager (Front of House Leadership)

Compensation: Up to $60,000 (DOE) + Bonus + Benefits

Status: Immediate Opening

Service Manager Job in Matthews, NC -
Front of House Leadership

We are hiring an experienced Service Manager in Matthews, NC for a high-volume, full-service restaurant .

This Service Manager job in Matthews, NC is ideal for a hands-on Front of House leader who thrives in a fast-paced environment , elevates guest experiences, and develops high-performing teams.

If you're searching for Service Manager jobs in Matthews, NC , FOH Manager roles near Charlotte , or looking to grow your career in restaurant leadership , this is a strong opportunity with a respected and growing restaurant group.

About the Service Manager Role

This Restaurant Service Manager position in Matthews, NC offers the opportunity to lead Front of House operations in a high-energy, guest-focused environment.

You will take ownership of:

Guest experience and service standards
FOH team development and performance
Beverage operations and cost controls
Daily execution and operational consistency

This is a floor-driven leadership role with clear visibility and growth potential.

Service Manager Responsibilities

Oversee all Front of House (FOH) operations in a high-volume restaurant
Train, coach, and develop a high-performing service team
Drive guest satisfaction, retention, and hospitality excellence
Manage liquor inventory, beverage costs, and compliance
Create engaging guest experiences, promotions, and events
Lead hiring, onboarding, and scheduling for FOH staff
Maintain food safety standards and operational consistency
Provide ongoing performance feedback and leadership development

Service Manager Qualifications

2+ years of experience as a Service Manager, FOH Manager, or Restaurant Manager
Background in high-volume, full-service restaurant environments
Strong leadership and team development skills
Proven ability to drive guest satisfaction and operational performance
Knowledge of liquor laws, food safety, and cost controls
Excellent communication and problem-solving abilities
Passion for hospitality and creating memorable guest experiences

Compensation & Benefits

Base Salary: Up to $60,000 (DOE)
Bonus Potential: Monthly profit sharing + annual incentives
Medical, Dental, Vision (eligible after 30 days)
401(k) and tuition reimbursement (up to $5,250 annually)
Paid Time Off, parental leave, and fully paid maternity leave
Flexible scheduling structure for work-life balance

Why This Service Manager Job in Matthews, NC Stands Out

High-volume restaurant with strong systems and culture
Growth-focused company with clear advancement paths
Leadership role with direct impact on guest experience
Supportive, team-driven environment
Long-term career growth within an expanding organization

Service Manager Jobs Near Matthews, NC

This role is conveniently located for candidates in:

Matthews
South Charlotte
Mint Hill
Indian Trail
Ballantyne

Apply for Service Manager Jobs in Matthews, NC

If you're a driven Service Manager ready to lead from the front and grow your career in the Matthews / South Charlotte market , apply today.

Apply Now or send your resume confidentially to: View email address on click.appcast.io

All inquiries are strictly confidential.

Referral Opportunity

Know a strong FOH leader? We welcome referrals for Service Manager jobs in Matthews, NC .

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Vacancy posted 5 days ago

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