Spa Front Desk Associate

*Please note: A resume is required for this position

Pay Rate: hourly rate, plus commission, tips, and a 90 day commission guarantee. Potential to average $37 or more per hour!

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Massage and knead muscles and soft tissues for the purpose of health and well-being
• Able to perform all massage services offered by Wave Spa
• Recommend beneficial exercises for continued health
• Keep work area clean, organized and sanitized
• Recommend retail products for guests' needs
• Recommend and schedule guests future appointments
• Provide backup support to Spa Receptionist
• Process cash, credit / debit card and comp transactions for services and retail products
• Handle incoming calls, schedule appointments and answer questions regarding the property

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Required Knowledge and Certification:

• Graduate of an accredited school of Massage Therapy
• Demonstrated knowledge of massage therapy products and latest trends

Required Skills:

• Accurate and detail-oriented
• Highly organized and ability to adapt quickly to changing priorities
• Excellent verbal and interpersonal communication skills

Required Abilities:

• Ability to work efficiently and consistently
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to learn appropriate product and equipment usage
• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to enthusiastically and professionally sell spa products and services
• Ability to speak in a clear, concise and pleasant voice

PHYSICAL DEMANDS

• Must be able to walk and stand for long periods throughout the day
• Must have a good sense of balance, and be able to bend and kneel and stoop
• Must be able to reach and twist routinely
• Must be able to push, pull and grasp objects routinely
• Must have the ability to independently lift up to 25 pounds occasionally
• Must have manual dexterity necessary to perform massage therapy
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination

WORKING ENVIRONMENT

• Work is performed in the Spa, which includes chemicals, aroma therapy scents and nail products; May require going on the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke
• Must be able to work with massage oils and products
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally must deal with angry or hostile individuals
• High volume direct public contact