Store Manager - Cool Springs Galleria

Location:Franklin, TennesseeJob Summary:The Store Sales Manager will be responsible for leading store teams in driving sales, brand loyalty, setting the expectation, and providing exceptional customer service as well as recruiting and developing top retail talent. This position will have full accountability for the key financial results of the store and will be responsible for the overall leadership and development of the store by building an independent, high-performing team that is dedicated to achieving results and supporting brand strategies.Responsibilities:Key Accountabilities:Drive results by recruiting and developing high performing teams using all available resources to interview, hire, and retain top talent for key store and district positionsFuel the growth of the business by developing future leaders for the internal pipeline and identifying and networking with external talent to contribute to a solid talent succession planCreate and maintain a diverse, high-performing team through consistent selection, development, and motivationEffectively communicate goals and monitor the progress of team members against key business metricsCoach, mentor, and oversee overall direction of accountabilities to meet store and company goalsAssess performance and provide appropriate level of feedback or action within the performance management cycle to ensure consistent performanceModel, encourage, and demonstrate exceptional customer service behaviors while on the sales floorMotivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customersServe as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the brandRepresent the company in a professional and positive mannerCreate and manage scheduling to maximize staffing to effectively meet the needs of the business and drive store profitability while leveraging payrollTrain associates and monitor compliance to all company standard operating procedures (SOPs)Direct the planning and execution of floor sets in an efficient manner while following Brand guidelines and encouraging collaboration of ideas amongst team membersDrive exceptional shopping experience to our customers and store sales results by influencing associates’ behaviors through the Leader on Duty (LOD) programManage company standards of merchandise presentation, signage and displayProtect company assets by ensuring adherence to all Loss Prevention proceduresEducation and Experience:High school diploma or equivalent; Bachelor’s degree preferred5+ years of experience as a specialty retail store manager in relevant traffic, volume, and unit intensitySkills and Behaviors:Excellent customer engagement, talent development, visual presentation, and operational skillsMust have a strategic mindsetProven track record of selecting high-performing talentMust be an effective communicator, including facilitation and presentation of programs, processes, and conceptsAbility to inspire and motivate store teamMust be able to understand and interpret moderately complex financial reportsBroad knowledge of retail landscapeMust be able to plan and execute strategiesMust be adaptable and flexible to changing prioritizeExcellent time management, planning, and organization skillsMust be fiscally responsibleProficient in Microsoft OfficeAbility to adapt to and learn internal applicationsAbility to work a flexible schedule, including weekends and evening shifts, to meet business needsAbility to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbsThe Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment. #J-18808-Ljbffr The Children's Place