Happy Camper Old Town - Cashier & Food Runner

Cashier Position

We are the marinara-muddled minds behind Chicago's Happy Camper, Homeslice, and Paradise Park. Our restaurants are wall to wall with lights, murals, and vignettes for the perfect gram. We are known for our art inspired spaces, delicious food and great vibes. Our brand is glued together by our company culture. Currently, we are looking for other folks who are enthusiastic about being part of our team and growing our ever-evolving brand. Many of our employees have been with the company from the first installment of the brand. Our careers feel like a life purpose for many of us and a common thread is that we pay a distinct amount of attention to detail in creating this atmosphere. The ideal candidate wants to really enjoy their work environment and the people they work with. With a restaurant group expanding as rapidly as we have, we need someone who is self-motivated, and willing to take initiative.

Cashier Position Job Summary: We are looking for Cashiers to manage all carry out transactions with customers accurately and efficiently in addition to delivering food to tables at our restaurant. As a cashier, you are responsible for overseeing all carry out orders in addition to food running for in house customers at our tables. This will also involve double checking each food order to ensure accuracy. Ultimately, you'll ensure all transactions run smoothly and will help us maximize customer satisfaction. The ideal candidate wants to really enjoy their work environment and the people they work with. With a restaurant group expanding as rapidly as we have, we need someone who is self-motivated, and willing to take initiative.

This position is located at: Happy Camper - Old Town 1209 N Wells Street Chicago, IL 60610

Responsibilities:

• Manage transactions with customers
• Facilitate online orders through restaurant POS system
• Answer the phone and take carry out orders
• Take in-house to go orders
• Double check all orders
• Knowledge of the food menu and table numbers
• Collect payments whether in cash or credit
• Issue receipts and change
• Maintain clean and tidy checkout areas
• Strong communication and time management skills
• Customer satisfaction-oriented
• Manage third party deliver apps (i.e., Doordash, UberEats, Caviar, Postmates and Grubhub)

Other Functions:

• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor
• Complying with health and food safety standards, restocking items, and cleaning
• Operating the cash register, answering the phone, providing great customer service, and following company policies & procedures
• Take on other responsibilities as assigned by Management

Physical Functions:

• Ability to stand and walk a minimum of 8 hours or as needed
• Must be able to exert well-paced and frequent mobility for periods of up to 8 hours or as needed
• Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data
• Work in both warm and cool environments
• High levels of noise from music, customer and employee traffic
• Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.

Qualifications, Education and Behavior:

• High school diploma or equivalent preferred
• Ability to provide top notch customer service in a fast-paced environment
• A positive attitude and ability work well under pressure with all restaurant staff
• Does high-quality work while unsupervised
• Willing to follow instructions and ask questions for clarification if needed
• Able to work in a standing position for long periods of time
• Ability to provide top notch customer service in a fast-paced environment
• Able to safely lift and easily maneuver trays of food when necessary
• Willing to follow instructions and ask questions for clarification if needed
• Able to handle money accurately and operate a point-of-sale system
• Able to work in a busy restaurant environment
• Restaurant experience a plus

Certifications/Experience:

• Food Handlers certification required
• Previous restaurant experience preferred

Compensation Details

Hourly Rate: $18-20/hr (Based on Experience) *Plus earn up to $2-$4/hr extra in tips *On average at this location, as tips may vary. Benefits: Get Paid $ to Refer your Friends* 50% dining discounts during shift 25% dining discounts at other locations Flexible schedules in a fun, family friendly, team environment Medical, Dental and Vision Options** Paid time off vacation and sick** Free Uniform (Up to two branded T-Shirts) **Eligibility based off of time in position and average hours worked Required Skills Customer Service POS Systems

Department: Front of House Reports to: General Manager Status: Variable Hour FLSA Code: Non-exempt Location: Chicago Happy Camper is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity. Must be eligible to legally work in the United States.