Director of Catering & Business Development (New York)

Serving New York's best bagels, Apollo Bagels is bringing simplicity back to the bagel, with fresh, high-quality food at a great value. We're a fun, lively community gathering place unlike any other, and as we experience tremendous growth, our team members are the driving force behind our continued success.

Compensation: $140,000 base salary + 20% annual target bonus

On-Target Earnings (OTE): $168,000, with additional upside above target

About the Role:

We're looking for a Director of Catering & Business Development to own our catering business from end to end, from finding and closing new customers to building the systems, team, and operational infrastructure needed to execute at a high level. Our goal is to grow catering into a major revenue channel over the next 24 months.

The right person brings significant catering sales and operations experience in New York City, a proven track record of managing and growing large corporate accounts, and the ability to build processes and systems that scale with the business.

What You'll Do:

Sales & Business Development

• Build and execute a strategy to significantly grow catering revenue
• Identify, pursue, and personally close large corporate, office, events, and institutional accounts
• Build relationships with office managers, executive assistants, workplace teams, event planners, and other key decision-makers
• Grow existing accounts through repeat business and larger programs
• Develop an outbound sales pipeline with clear reporting on leads and account performance
• Own catering revenue targets and partner with leadership on profitability

Catering Operations

• Build and manage the full catering workflow, from inquiry to ordering, production, packing, delivery, billing, and follow-up
• Establish SOPs and systems for lead tracking, order management, customer communication, and account management
• Choose the right technology and ordering channels to manage catering as it scales
• Set up corporate billing, invoicing, payment terms, and accounts receivable, including purchase order and vendor onboarding requirements
• Create systems for order confirmation, production planning, and quality control, with clear communication between Catering, Operations, Production, Finance, and our stores
• Develop pricing, packages, and programs for different customer segments, with reporting on sales, retention, average order size, profitability, and pipeline
• Partner with Operations to execute large orders consistently and fix bottlenecks as volume grows
• Own the customer experience from first inquiry through post-order follow-up

Team Leadership

• Build, train, and lead a small catering team (1-2 people to start)
• Set clear roles, responsibilities, and accountability
• Build the structure to support the department as it grows
• Work cross-functionally with store operations, production, finance, and marketing

What You'll Bring:

• 5+ years in catering, hospitality sales, or business development
• Proven track record of generating meaningful catering revenue
• Experience running catering operations, not just selling
• Strong understanding of corporate billing, invoicing, and catering economics
• Experience building systems and SOPs for a growing business
• A builder mindset: hands-on, independent, and fast-moving
• Existing NYC network or book of business highly preferred

Perks & Benefits

• Performance Bonus: Meaningful upside tied to catering growth
• Medical, dental, and vision
• Unlimited PTO
• 401(k) with Match
• Free Daily Lunch & Beverage
• Career Growth:Level up with us!