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Red Coat - Patient Guest Services Assistant

MLee Healthcare Staffing and Recruiting, Inc

Red Coat - Patient Guest Services Assistant A caregiver in this role works Monday Friday from 11:00 p.m. 7:30 a.m. with on-call every 4th weekend and every other holiday required. Ensure that patients, family members and visitors have peace of mind by utilizing the Communicate with H.E.A.R.T. models, setting expectations and delivering empathetic care. Greet, welcome and assist patients, guests and colleagues by aiding, providing campus directions, obtaining wheelchairs and providing minimal transport. Access patient information to confirm appointment times, appointment locations and room numbers. Provide some concierge services to assist patients and guests with accessing Internet information (driving directions, restaurants, shopping, and amenities) in the hospital and within the community.

Vacancy posted 17 hours ago
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