Branch Manager

Branch Operations ManagerWe are seeking an experienced Branch Operations Manager to lead the day-to-day operations and overall performance of a fast-paced service and logistics branch. This is a hands-on leadership role responsible for employees, daily operations, customer service, fleet and equipment, safety, staffing, and financial performance.The ideal candidate has experience managing teams in a logistics, transportation, warehouse, construction, industrial service, sanitation, distribution, or field service environment and is comfortable balancing people leadership with operational and business responsibilities.ScheduleMonday through FridayMust be flexible for occasional weekends, overtime, and after-hours needs based on business demandsKey ResponsibilitiesOversee all daily branch operations, including staffing, scheduling, service execution, pickups, deliveries, and special projects.Lead and develop supervisors, leads, and frontline employees, establishing expectations and holding teams accountable for performance.Manage branch performance with a focus on revenue, profitability, labor efficiency, productivity, service quality, and customer satisfaction.Monitor daily workloads, routes, staffing levels, and equipment availability to ensure customer commitments are completed safely and on time.Oversee fleet and equipment readiness, including inspections, preventive maintenance, repairs, and required documentation.Handle escalated customer concerns and work closely with Sales and Operations to improve service, retention, and account growth.Review operational KPIs and identify opportunities to improve efficiency, safety, productivity, and profitability.Participate in recruiting, interviewing, hiring, performance management, and employee development.Conduct performance reviews and provide coaching, feedback, training, and corrective action when appropriate.Maintain a strong safety culture and ensure compliance with company policies and operational procedures.Work closely with leadership to communicate branch performance, challenges, staffing needs, and improvement opportunities.Step into operational needs when necessary to keep the branch running effectively.QualificationsPrevious management or supervisory experience in operations, logistics, transportation, warehouse/distribution, construction services, field service, sanitation, or a similar environment.Experience managing multiple employees and/or supervisors in a fast-paced operation.Strong understanding of labor management, productivity, operational KPIs, and customer service.Experience working with fleet, delivery, route-based, warehouse, or field operations strongly preferred.Ability to manage competing priorities and make sound decisions in a changing operational environment.Strong leadership, communication, conflict resolution, and problem-solving skills.Comfortable holding employees accountable while maintaining a positive team environment.Proficiency with Microsoft Office, Teams, email, tablets, and other operational software.High school diploma or GED required.Associate or bachelors degree in Business, Operations, Management, or a related field is preferred but not required.What We're Looking ForWe're looking for more than someone who can supervise a shift. The right person will be able to take ownership of an entire branch operation, develop employees, solve operational problems, improve performance, take care of customers, and drive results.Job Type & Location: This is a Permanent position based out of Stockton, CA.Pay and Benefits: The pay range for this position is $120000.00 - $125000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.401k health medical dental 401K with no match 6 holidays 2 weeks PTO to start.Workplace Type: This is a fully onsite position in Stockton, CA.Application Deadline: This position is anticipated to close on Oct 15, 2026.About Aston CarterAston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options.San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.