Territory Manager - Personal Lines

Job Title

The salary range for this job posting is $55,132.00 - $138,790.00 annually + bonus + benefits. Pay Type: Salary

The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process.

This is a remote role and ideal candidates will reside in Central Ohio. This position requires travel primarily throughout the state of Ohio. This position will include a company vehicle and will report to a Regional Vice President, Personal Lines.

JOB OBJECTIVE:

Represent our company to assigned agents. Develop a deep understanding of each agency's operations and use effective agency management to drive profitable multi-line growth for the organization. Responsible for achieving annual sales objectives for assigned territory based on the annual business plan using digital technology, face-to-face agency meetings, teleconferencing, and webinars. If assigned the lead Agency Manager accountably, successfully manage the overall agency relationship and business development from an all-lines perspective, working in conjunction with assigned underwriters to drive profitable multi-line growth.

ESSENTIAL FUNCTIONS:

• Primary focus and responsibility is managing sales opportunities with our agents in a consultative framework through proactive outbound calls, agency visits with key partners, digital sales tools, and virtual webinars.
• Responsible for driving new business quote activity and new business production. Hold agencies accountable for building a quality book of business with Encova, including managing the production, profitability, and relationships with assigned agencies.
• Partner with business teams to build and maintain a sales plan, develop success plans with partner agencies to help achieve our production and profit goals. Work as part of the team with Underwriters and Production Underwriters.
• Understand, promote, and support the objectives and goals of each profit center. Participate and collaborate with the profit center teams to assist with agency development planning, as well as executing and monitoring the progress towards the plan.
• Leverage personal relationships to achieve business outcomes.
• Partner with business teams to build and maintain a sales plan, develop success plans with partner agencies to help achieve our production and profit goals.
• Assist Regional Vice Presidents with prospecting, appointing, and onboarding new agencies.
• Meet with agency principals to have agency development conversations to improve our partnerships. Build relationships with agency staff to increase engagement and commitment to Encova.
• Provide training to agencies and new agency hires on all Encova products, business processes, product rules, rating procedures, underwriting and binding guidelines, and policy forms for existing and new products offered.
• Effectively engage with customer relationship management (CRM) and other automated resources in a timely, thorough, and detailed manner.
• Hold others accountable for mutually beneficial outcomes.
• Achieve target wallet shares of an agency's book, and target market shares for assigned territories.
• Build and leverage Encova's position as the trusted carrier of choice for the independent agency channel.
• Strategically allocate time and resources to the agencies that support our business goals and objectives.
• Analyze agency issues, determine appropriate responses to resolve issues in a satisfactory manner.
• Effectively evaluate agency performance on profit and growth and hold agencies accountable for action plans and results.
• Communicate and deliver on Encova's value proposition for each line of business.
• Gather and share competitive intelligence, market changes, and competitive position.
• Coordinate Service Team meetings and support action plans.
• Attend industry events.
• Overnight travel required.

OTHER FUNCTIONS:

• Nonessential function: other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Minimum of one year of sales experience or applicable industry experience (claims, underwriting, etc.) preferred.
• Bachelor's degree and prior insurance experience preferred. Equivalent combination of education and experience may be considered.
• Must possess strong phone presence and experience with multiple outbound/inbound phone calls per day.
• Proficient with corporate productivity and web presentation tools including online meetings & video conferencing with strong listening, communication, and presentation skills.
• Ability to multi-task, prioritize, and self-manage time effectively.
• Experience working with Microsoft Dynamics or similar customer relationship management (CRM) software preferred.
• Scheduling flexibility including occasionally working irregular hours required.
• Working knowledge of current business conditions, competition, and territory specific issues.
• Knowledge of insurance rules and regulations, policy, product, and service requirements.
• Strong verbal and written communication skills; including formal and informal presentation skills.
• Strong consultative and negotiation skills; ability to effectively persuade and influence others.
• Ability to comprehend carrier/agency reports/metrics while recognizing trends and being able to use the data for fact-based conversations that advance the company's position within agencies.
• Demonstrated creativity and strength in problem solving and developing solutions.

This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons.

Ready to join our team? At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating, and financially rewarding opportunities. Join us to discover a work experience where you can learn and grow to your fullest potential.

What you can expect from us

In addition to a competitive compensation package, we offer a comprehensive benefits package designed to support the well-being and growth of our associates. Available benefits (subject to any policy or plan changes) include, but are not limited to:

• Health, Dental & Vision Insurance
• Company-provided life and income protection plans
• Eligibility to participate in a company incentive bonus program
• 401(k) Retirement Plan - 100% company match up to 7% on annual salary
• Paid Time Off, Paid Holidays, and Floating Holidays
• Flexible Work Arrangements - Hybrid and remote depending on the role

We believe that happy, healthy associates are the foundation of great work. Join us and thrive both professionally and personally.

Encova Insurance is an EOE/E-Verify employer.