Intake Assistant
$20 - $22 per hourParamount Staffing
Intake Assistant (Legal Receptionist) - Veteran-Focused | Remote Location: Remote (U.S.-based)
Schedule: Full-Time | Monday-Friday
Pay: $20-$22/hour
Type: Temp-to-Hire
Start: ASAP About the Role We're hiring a compassionate and dependable Intake Assistant to serve as the first point of contact for Veterans seeking legal support with their benefits. This is a 100% inbound role focused on listening, documenting information, and guiding Veterans with care and professionalism. This is not a sales role and does not involve cold calling . The goal is to ensure every Veteran feels heard, respected, and supported. Who This Role Is Great For We encourage applications from:
If you're passionate about helping Veterans and want a meaningful remote opportunity where empathy and communication matter, apply today! #VOL
Schedule: Full-Time | Monday-Friday
Pay: $20-$22/hour
Type: Temp-to-Hire
Start: ASAP About the Role We're hiring a compassionate and dependable Intake Assistant to serve as the first point of contact for Veterans seeking legal support with their benefits. This is a 100% inbound role focused on listening, documenting information, and guiding Veterans with care and professionalism. This is not a sales role and does not involve cold calling . The goal is to ensure every Veteran feels heard, respected, and supported. Who This Role Is Great For We encourage applications from:
- Veterans or former service members
- Military spouses or partners
- Children or family members of Veterans
- Individuals who have worked closely with the military or Veteran community
- Answer inbound calls from Veterans professionally and compassionately
- Serve as the first point of contact for callers
- Accurately document information and follow intake procedures
- Return missed calls and route information to the appropriate team
- Monitor and respond to intake-related emails
- Assist with referrals and document processing
- Work with the intake team to maintain phone coverage
- Strong communication and active listening skills
- Empathy, patience, and professionalism
- Attention to detail and accurate documentation
- Ability to multitask in a fast-paced environment
- Reliable attendance and a team-oriented mindset
- Previous intake, call center, or legal administrative experience
- Experience working with Veterans or sensitive populations
- $20-$22/hour
- Monday-Friday, 40 hours per week
- Availability between 8:00 AM and 9:00 PM ET
- Typical shift: 10:00 AM-6:00 PM ET
- Closed on all federal holidays
- Fully remote position
- Laptop and headset provided
- Must have one monitor and all required cords
- Reliable internet with minimum speeds of 50 Mbps download and 50 Mbps upload
- Physical home address required for equipment shipping; no PO Boxes
- 7-year criminal background check, including county-by-county searches
- Must be able to clear a government background check for future PIV card access
- Meaningful work supporting Veterans
- Inbound-only calls focused on helping people, not selling
- Opportunities for growth and career advancement
- Supportive, team-oriented environment
- Benefits available upon permanent hire
If you're passionate about helping Veterans and want a meaningful remote opportunity where empathy and communication matter, apply today! #VOL
Vacancy posted 1 day ago
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