Pro Services Specialist
$16.02 - $20.9 per hourFloor & Decor Holdings
Professional Services Representative
Pay Range: $16.02 - $20.90
Purpose:
Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space. This position is focused on building relationships with our PRO customers and in turn earning their trust, while helping grow their business. This position reports to the PRO Services Manager and supports the execution of Floor and Decor's PRO priorities.
Primary responsibilities include understanding trends in the PRO Market, collaboration with the Installation Materials and Design Services departments in order to build the sales organization and serve our PRO customers.
Minimum Eligibility Requirements:
- High School diploma or equivalent. Associate Degree or higher is a plus.
- 1 year in retail or wholesale contractor sales, service, supply and/or professional installation.
- Strong written and verbal communication skills.
- Experience with Salesforce / CRM software is a plus.
- Bilingual in Spanish or the most dominant language in the Store trade-area is a plus.
Essential Job Functions:
Execute the PRO Services Blueprint to the highest levels to create a world class experience for our PRO Customers.
- Support the PRO desk in-store: phone calls, manage orders, order follow-up, customer support and escalations.
- Collaborate with the Store Team to identify PROs in our Store.
- Maintain extensive knowledge about Floor & Decor products.
- Train and support the Store Team on how to use our selling process.
- Understand our PRO business to educate our PRO customers and expand their participation.
- Offer and assist PROs to sign up for the PRO Premier Rewards Program, download and demonstrate the benefits of the PRO APP.
- Promote PRO Credit Solutions such as Commercial Business Account or PRO Premier Credit Card.
- Coordinate and assist with PRO Customers in-store activities.
- Collaborate in all store initiatives.
- Demonstrate ability to make effective program and benefit presentations.
- Must possess excellent customer service skills and be results oriented.
- Strong interpersonal skills to interact effectively at all levels and across diverse cultures.
- Ability to multi-task, meet deadlines, and work in a fast-paced environment.
- On occasion, in an effort to develop, travel to customer and PRO job sites with the Pro Services Manager to present F&D's benefits and capabilities.
- Perform additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives.
Working Conditions (travel & environment)
This position is hourly, knowing it may include hours which could exceed eight hours in a day.
- May require travel up to 20%.
- While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
- Medium Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Store Hours:
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours:
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards:
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
- Paid vacation and sick time for eligible associates
- Paid holidays plus a personal holiday
- Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity:
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
- ...to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space. This... ...is focused on building relationships with our PRO customers and in turn earning their trust, Specialist, Service, Retail, Support, Business...SuggestedFor contractors
$18 - $22 per hour
...Responsibilities Manage calendars, appointments, meetings, and daily schedules Communicate with vendors, contractors, subcontractors, and service providers Coordinate construction and renovation projects for residential properties Assist with real estate transactions, property...SuggestedHourly payFor contractorsFor subcontractor- ..., and ensuring compliance with policies and procedures. The ideal candidate must have prior phlebotomy experience, strong customer service skills, and be able to work independently with minimal supervision. Flexible shifts are required, including weekends and holidays....SuggestedFlexible hours
- ...Sales Specialist As a Sales Specialist, you will be one of the first people our customers... ...close a sale. Your exceptional consulting services help ensure that customer needs are met before... ..., Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Key...SuggestedFull timePart timeLocal areaFlexible hours
- ...Description Position Summary The HVAC Service Coordinator serves as the primary point of contact between customers, field technicians, and management. This role is responsible for scheduling, dispatching, and coordinating service calls, ensuring timely communication, accurate...SuggestedLocal area
- ...CCC Treasury Client Services Specialist At OceanFirst Bank, each one of our employees plays an important role in delivering value to our customers and executing daily tasks in accordance with our core values. We recognize that our employees are essential to our success...Daily paidLocal area
$70k - $120k
..., you get the advantage of a highly persuasive pitch: top-notch service from an iconic brand name and the industry leader with almost 12... ...pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. With Orkin's award-winning training...Base plus commission- ...maintain a clean store, and support daily operations across the sales floor, fitting rooms, and cashier stations. You will model customer service, promote credit and loyalty programs, process transactions accurately, and participate in store recovery and safety initiatives...
- ...Req ID: 13811 Title: Mail Services Associate Bill Rate: $20-23/HR on W2 Hours: 8-5 M-F Location: 115 Tabor Road, Morris Plains, NJ Resource typical working day: - Receiving and sorting incoming mail and packages - Delivering mail and packages to appropriate...Work at office
- ...Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers Put your career into high gear with Mavis Tires & Brakes at Discount Prices! We're looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one or our state...Weekly payFull timeImmediate start
- ...Environmental Services Aide Career Opportunity Are you passionate about maintaining a clean, sanitary, and safe hospital environment? Encompass Health is seeking an Environmental Services Aide dedicated to maintaining high standards. Join us for a career close to home...Full timePart timeWork at officeFlexible hoursNight shiftWeekend workAfternoon shiftWeekday work
- ...At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service...Flexible hoursAfternoon shift
- ...Environmental Services Aide Career Opportunity Recognized for your skills as an Environment Services Aide Are you passionate about maintaining a clean, sanitary, and safe hospital environment? Encompass Health is seeking an Environmental Services Aide dedicated...Full timePart timeWork at officeFlexible hoursNight shiftWeekend workAfternoon shiftWeekday work
$16.95 - $22.05 per hour
...personnel Other responsibilities as assigned What Skills You Have (Required) Authentic passion for beauty Client-facing retail or service industry experience Excellent written and verbal communication skills with the ability to influence in a clear and concise manner Flexible...Full timeTemporary workPart timeFlexible hoursNight shiftWeekend work- ...BJ’s Wholesale Club is seeking motivated team members for their Toms River location to provide excellent customer service. You’ll assist members, replenish merchandise, and maintain a clean sales floor. The ideal candidate will need to complete training, exhibit strong...Weekly pay
- ...Administrative Assistant AD PRO is about developing brand solutions that create growth. Our expertise is developing programs that... ...Assistant to support our busy office and provide exceptional customer service to customers. The individual we are looking for will be able to...
$24 - $28 per hour
Administrative Assistant To provide clerical and organizational support to ensure the efficient operation of the Toms River office. Primary Duties/Responsibilities Data entry, generate reports from company systems. Responsible for handling incoming and outgoing correspondence...Hourly payWork at office- Position Title: Administrative Assistant Come join a rapidly expanding, leading national substance abuse organization that is currently seeking an Administrative Assistant for its growing Intensive Outpatient Counseling program. We have achieved remarkable growth by building...Hourly payFull timeWork at officeVisa sponsorshipMonday to Friday
$20 - $22 per hour
...interruptions Ability to maintain integrity of sensitive/confidential information Basic understanding of Brian McCaskill, our products and services, and Thrivent Financial Competencies Planning/Organizing Customer Focus Communication Interpersonal Skills Teamwork and...Part timeWork at office- ...anyone with a variety of skills and backgrounds whether you've been an administrative assistant, data entry clerk, typist, customer service rep, or even a driver! Why You'll Love This Job: Flexibility at Its Best: Work part-time or full-time, from anywhere, and on a...Full timePart timeImmediate startRemote workWork from homeFlexible hours
$19 per hour
...and Massachusetts. With over 127 eye care providers and the convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of everything we do. Position Summary The Front Desk Receptionist plays a vital role in ensuring the smooth...Daily paidPart timeWork at officeLocal areaAfternoon shift- The Medical Assistant - Front & Back Office is a dynamic, cross-functional role responsible for delivering an exceptional patient experience from check-in to discharge. This position blends clinical excellence with front office coordination, ensuring smooth patient flow...Work at officeWeekend workWeekday work
$16 - $18 per hour
..., Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily. Our mission is to remove all barriers to...Full timeTemporary workWork experience placementWork at office$20 per hour
...are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and...Base plus commissionFull timeWork experience placementFlexible hoursAfternoon shift$20 - $22 per hour
...healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education. Front desk receptionist...Hourly payWork at office$20 per hour
...and punctual attendance System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising...Contract workWork at officeLocal area- ...Overview Join Our Team as a Administrative Assistant at Richman Property Services, Inc.! Richman Property Services is currently seeking a Part-Time Administrative Assistant to join our dynamic team. Are you a community-inspired, passion-driven individual with a can-do...Part timeMonday to Friday
$17.35 - $18.96 per hour
...Monday - Friday 8:30am - 5pm Essential Functions Warmly greet and direct individuals, answer questions, provide excellent customer service, and maintain a welcoming and professional environment. Assist outpatient clients with securing personal belongings in designated lockers...Hourly payFull timeWork at officeMonday to FridayFlexible hours$16 - $18 per hour
...Receptionist Location: Toms River, NJ Company: Headway Services Job Summary: We are seeking a friendly and organized Receptionist to join our team at Wiggle Room Play center in Toms River, NJ. As a Receptionist, you will be the first point of contact for our clients and...Hourly payWork at officeAfternoon shift$20 per hour
...Reliable and punctual attendance System One, and its subsidiaries including Joul and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without...Contract workWork at officeLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Pro Services Specialist. Be the first to apply!
- service consultant Toms River, NJ
- service delivery associate Toms River, NJ
- public service officer Toms River, NJ
- service worker Toms River, NJ
- transaction services specialist Toms River, NJ
- food service officer Toms River, NJ
- services specialist Toms River, NJ
- office services specialist Toms River, NJ
- honda service advisor Toms River, NJ
- patient service associate Toms River, NJ

