Inventory Control Coordinator

Description

Inventory Control Coordinator Job Description


Reports To: Inventory Control Coordinator Lead


Department: Inventory Control


Location: Greensboro, NC Fulfillment Center


Position Summary


The Inventory Control Coordinator is responsible for maintaining inventory accuracy throughout the fulfillment center through cycle counting, inventory research, discrepancy resolution, reporting, and inventory system maintenance. This role works closely with Receiving, Put away, Picking, Shipping, Returns, and Operations teams to identify and resolve inventory variances, improve inventory integrity, and support efficient order fulfillment.


Key Responsibilities


Inventory Accuracy & Cycle Counting

• Perform scheduled and unscheduled cycle counts to ensure inventory accuracy.

• Generate cycle count assignments and monitor completion.

• Research inventory variances identified through cycle counts.

• Conduct root cause analysis and implement corrective actions to prevent recurring discrepancies.

• Maintain inventory records and ensure inventory adjustments are processed accurately.

Inventory Research & Problem Resolution

• Investigate and resolve negative inventory balances.

• Research and resolve duplicate active location issues.

• Analyze and resolve wave shortages affecting order fulfillment.

• Investigate shipping variances and inventory discrepancies.

• Research and resolve order fulfillment exceptions.

• Review and resolve receiving discrepancy audits.

• Investigate and correct incorrect put away transactions.

• Research and resolve store and internet returns inventory issues.

• Review and resolve aging inventory and location management reports.

Inventory Maintenance & Data Integrity

• Maintain Item Master records and inventory-related system data.

• Process SKU changes and product conversions.

• Maintain product dimensions and weight information to support picking, storage, and transportation requirements.

• Support price point conversions and inventory data updates.

• Process canceled inventory locations and inventory status changes.

• Maintain active and reserve storage locations to ensure efficient inventory utilization.

Inventory Reporting & Analysis

• Generate and analyze Cognos and other inventory management reports.

• Monitor SKU velocity and inventory movement trends.

• Analyze fulfillment center storage utilization and recommend improvements.

• Support slotting optimization initiatives based on product velocity and operational needs.

• Provide inventory-related reports and recommendations to management.

RTV & Inventory Transfers

• Process Return-to-Vendor (RTV) requests.

• Coordinate RTV preparation, documentation, and shipment.

• Process company and division inventory transfers while maintaining accurate inventory records.

Communication & Collaboration

• Partner with Operations, Receiving, Shipping, and Returns teams to resolve inventory-related issues.

• Communicate findings, recommendations, and inventory concerns immediately to the Inventory Control Coordinator Lead.

• Participate in continuous improvement initiatives focused on inventory accuracy and operational efficiency.

• Maintain professional verbal and written communications with all levels of the organization.

Qualifications


Education

• High School Diploma or GED strongly desired.

• Associate degree in Supply Chain, Business, Logistics, or related field preferred.

Experience

• Minimum of 1 year of inventory control chain experience preferred.

• Experience with inventory management systems and warehouse management systems (WMS) preferred.

• Previous cycle counting, inventory auditing, or inventory reconciliation experience preferred.

Knowledge, Skills, and Abilities


Required Skills

• Strong attention to detail and organizational skills.

• Ability to investigate and solve inventory discrepancies.

• Strong analytical and problem-solving abilities.

• Ability to prioritize multiple tasks and meet deadlines.

• Effective verbal and written communication skills, with proficient reading comprehension.

• Basic mathematical skills, including counting, measuring, and calculating inventory quantities.

• Ability to speak, read, write, and communicate effectively.

Technical Skills

• Proficient in Microsoft Excel, Word, and Outlook.

• Experience working with Warehouse Management Systems (WMS).

• Knowledge of MAO Associates fulfillment center software, including:

• Warehouse Management (WM)

• Slot Optimization

• Distributed Order Management (DOM)

• Experience generating and interpreting operational and inventory reports.

Equipment Requirements & Working Conditions

• Must be able to successfully complete certification and maintain authorization to operate material handling equipment, including:

• Burden Carrier

• Order Picker

• Reach Truck

Physical Requirements


The physical demands described below are representative of those required to successfully perform the essential functions of this position.

• Frequently stand and walk throughout the workday.

• Frequently operate material handling equipment.

• Frequently push, pull, bend, twist, squat, kneel, and reach.

• Frequently work at elevated heights greater than six feet while operating equipment.

• Occasionally climb stairs and ladders.

• Occasionally perform overhead reaching.

• Ability to lift, carry, push, and pull up to 50 pounds on a regular basis.

• Ability to perform repetitive hand, finger, and gripping movements.

• Ability to perform all other duties assigned.