Customer Service Sales Representative

Job Description

Job Description

Glass and Growlers is hiring an on-site Customer Service / Sales Representative in Las Vegas.

We print custom glassware and branded drinkware for events, teams, businesses, and retail. This is an entry-level inside sales and customer service seat. It is not graphic design and not commission-only sales.

Pay: $18 to $20 per hour. Overtime after 40 hours in a workweek.

What you will do
- Answer inbound calls and emails
- Quote custom print jobs and explain lead times honestly
- Collect artwork, send proofs, and get written approval before we print
- Require payment before we order glass or start production
- Enter orders accurately and follow them through production and ship
- Follow up on quotes that did not close
- Work with production when a date, color, or stock issue comes up

What this is not
- A design job
- A press operator job
- Remote
- Deco West wholesale account management

Requirements
- 1 or more years in customer service, inside sales, retail, or order entry
- Clear written English
- Comfortable asking for payment
- Able to work on-site at 80 N. Mojave Rd., Las Vegas
- Reliable and able to work shop hours Monday through Friday

Nice to have
- Spanish
- Print, promo, apparel, or gift experience
- Shopify, QuickBooks, or any order system

Schedule
Monday through Friday, shop hours.

To apply
Email View email address on ziprecruiter.com with your resume and a short note on a customer or order you handled from first contact through completion.