Neighborhood Services Coordinator

Salary : $48,633.00 Annually
Location : Operations, Winston Salem, NC
Job Type: Full-Time / Permanent
Job Number: 08502
Department: Neighborhood Services
Opening Date: 05/19/2026
Closing Date: 6/2/2026 11:59 PM Eastern


Description
Performs work in the areas of neighborhood services and community organizing to assist with providing support to neighborhood associations and those seeking to create associations, implementing marketing strategies, and tracking community feedback.

Examples of Duties

• Participate in the implementation of strategies of accepted neighborhood plans.
• Works with City staff, neighborhood residents, private and governmental agencies, and community partners to identify and resolve neighborhood issues; helps to empower residents to enhance their quality of life; and assist in building the City's organizational capacity to work with neighborhoods.
• Communicates with neighborhood groups, neighborhood resident leaders, city employees, and community members; helps to manage citizens request and database of Neighborhood Association contact information.
• Assist with the coordination of city-sponsored neighborhood events, training activities, block parties, and fund-raising/planning, volunteer recruitment, and promotional activities.
• Assist with neighborhood groups, neighborhood liaisons, city employees, and community member communication efforts to enhance information flow and citizen participation.
• Assist with planning outreach programs and services; provides information to citizens to assist with forming neighborhood associations, helps neighborhoods in setting goals.
• Prepares monthly newsletters, maintains resident database, and manages marketing materials.
• Performs related duties as apparent or assigned.

Typical Qualifications
Education and Experience: Any combination of education and experience equivalent to a bachelor's degree in community development, urban planning, communications, or a related field and experience with website design and marketing.


Knowledge, Skills, and Abilities : Must have a general knowledge of Winston-Salem neighborhoods; the ability to work with a diverse population and interest group; have presentation and organizational skills; have strong verbal communication skills, professional critical thinking skills, and effective problem solver; proficient in Microsoft Office Suites, Adobe, and website management and design.
Physical Requirements:
This work requires the frequent exertion of up to 25 pounds of force; work regularly requires sitting, speaking or hearing, using hands to finger, handle or feel, stooping, kneeling, crouching or crawling, reaching with hands and arms, tasting or smelling, pushing or pulling and repetitive motions, frequently requires standing, walking and lifting and occasionally requires climbing or balancing; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, operating motor vehicles or equipment and observing general surroundings and activities; work regularly requires exposure to outdoor weather conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).

Supplemental Information
Requires a valid Drivers License
Job requires some weekend and evening work based on event schedule
EMPLOYEE BENEFITS

• 401a Contribution (employee match not required)
• Bus Pass Program
• Education Assistance
• Employee Assistance Program
• Employee Suggestion Program
• Family and Medical Leave
• Flexible Spending Accounts
• Group Health Insurance
• Group Dental Insurance
• Jury Duty Leave
• Life/Accidental Death Insurance
• Long-Term Care Insurance
• Military Leave
• Paid Holidays
• Promotion from Within
• Retirement/Pension Plan (State of NC)
• School Leave
• Shared Leave
• Short-Term Disability Insurance
• Sick Leave
• Training
• Vacation Leave
• Wellness Program

The City of Winston-Salem's employment practices are guided by federal, state, and local rules and regulations guaranteeing employment opportunities to all persons without regard to and prohibiting discrimination or harassment on the basis of race, creed, color, sex, sexual orientation, pregnancy, age, religion, political affiliation or beliefs, national origin or handicap, unless a bonafide occupational qualification exists.
01


Please describe your highest level of education in community development, urban planning, communications, or a related field:

• None
• High School Diploma / GED
• Some college
• Associate's Degree
• Bachelor's Degree
• Master's Degree

02


Do you have experience with website design and marketing?

• Yes
• No

03


Do you possess a valid driver's license?

• Yes
• No

Required Question