Customer Service Representative
$22 per hourExpress Employment Professionals
Job Description
Job Description
Customer Service Representative
- South Austin
- $22/hour
- Full-Time | Temp-to-Hire
*If you are interested, please apply online through the job posting on our website and send your resume to Express Austin SW .
We’re hiring a Customer Service Representative to join a fast-paced, technical business environment. This is an on-site, temp-to-hire opportunity for an experienced CSR who enjoys problem-solving, learning technical systems, and delivering high-quality customer support.
This role is ideal for candidates with 3–5 years of customer service experience , preferably in a technical or B2B setting , who are strong communicators and quick learners.
What You’ll Do
- Support customers via phone and email in a high-volume environment
- Troubleshoot customer questions using strong critical-thinking skills
- Prepare accurate quotes, orders, and documentation
- Clearly explain technical processes and requirements to customers
- Take detailed notes and document all interactions in an internal CRM
- Manage multiple priorities while maintaining accuracy and professionalism
- Collaborate with internal teams to resolve customer issues
What We’re Looking For
- 3–5 years of customer service experience (technical environment preferred)
- Strong verbal and written communication skills
- Detail-oriented with excellent note-taking habits
- Naturally curious — asks good questions and thinks through problems
- Tech-savvy and comfortable learning new systems and tools
- Experience working with CRM platforms or internal databases
- High school diploma required; Bachelor’s degree preferred
Why This Role
- On-site team environment with hands-on support and training
- Exposure to technical processes and systems
- Opportunity to convert to a permanent role based on performance
- Competitive hourly pay at $22/hour
Apply now if you’re a customer service professional who enjoys learning, problem-solving, and working in a technical environment with growth potential.
Austin (Southwest), TX
3458
2500 West William Cannon Drive
Suite 604
Austin, TX 78745
Vacancy posted 6 days ago
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