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Scaled Customer Success Manager - AI-Powered Legal Tech

cartage.co

Carta is seeking a Scaled Customer Success Manager in New York to own a 40+ account portfolio post-onboarding, driving retention, value delivery, and expansion. You will triage high-potential accounts, collaborate with AEs on renewals, and use CS tooling and AI to monitor health signals across funds, contracts, and private markets. You’ll partner with legal delivery, product, and operations to ensure client success, nurture relationships, and propel ARR growth. #J-18808-Ljbffr

Vacancy posted 4 days ago
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