IT Support Manager
Virtual Vocations Inc
Leading the Learner Helpdesk and Collaborator Service Desk, the full-time IT Support Manager will deliver responsive technology support, manage IT service management practices, and oversee incident and asset management in a remote role with occasional in-office requirements. Key responsibilities Own and mature ITSM practices aligned with ITIL, including incident and problem management Administer and continuously improve the ITSM platform, ensuring effective workflows and reporting Lead, coach, and develop the helpdesk and service desk teams while managing staffing and performance standards Required qualifications Bachelor's degree in Information Technology, Business, or a related field, or equivalent experience and certifications 5+ years of IT service desk, support, or ITSM experience 3+ years of leadership or supervisory experience Working knowledge of ITIL/ITSM practices; ITIL 4 Foundation certification preferred Technical working knowledge of Microsoft 365, Entra ID, Intune, and basic networking
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the IT Support Manager in United States vacancy
- ...at for more information.D.R. Horton, Inc. is currently looking for a IT Support Services Managerfor their Financial Services IT Department. The right candidate will be responsible for the management, training, and development of Help Desk staff. Is responsible for the...SuggestedFull timeMonday to FridayWeekend work
D. R. Horton
Arlington, TX6 days ago $145.66k - $175k
...Posted: 2026-09-30Pay Type: Salary Are you a customer-focused IT leader who thrives on solving complex technology challenges while... ...exceptional service? We are seeking an experienced IT Support Manager to lead our End-User Computing (EUC) function and drive a white...SuggestedFull timeTemporary workThe Inland Real Estate Group of Companies
Oak Brook, IL5 days ago- ...industry, Roush also provides significant support to the aerospace, defense, and theme park... ...ideas on a global stage.Job SummaryThe IT (Information Technology) Support Center Manger... ...is 100% onsite.As an IT Support Center Manager, you will:Lead and motivate a team of IT...SuggestedPermanent employmentFull timeWork experience placementWork at office
Roush Enterprises
Livonia, MI7 days ago - ...IT Support ManagerInformation Technology Support Leadership OpportunityAbout the RoleWe are seeking an IT Support Manager to lead and mentor a team of IT Support Specialists while overseeing day-to-day technology support operations. This role is responsible for maintaining...SuggestedApprenticeshipWork at office
All in Credit Union
Daleville, AL2 days ago - ...IT Support Manager Insight Global is seeking an IT Support Manager to support a global manufacturing client that designs and produces water management and drainage solutions. This individual will lead the day-to-day delivery of technology support across the client'...SuggestedLocal areaRemote work
Insight Global
Mentor, OH5 days ago - ...Support Manager At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a culture where every associate... ...improve the associate support experience and ensure reliable IT services. Job Responsibilities Provide second-tier support for...
AssuranceAmerica
Atlanta, GA3 days ago - ...IT Support Manager The IT Support Manager oversees the daily operations and support functions of the IT department while serving as the primary onsite IT resource and liaison to the company's Managed Service Provider (MSP). This hands-on role is responsible for end...Full timeLocal areaRemote work
Janome America Inc
Mahwah, NJ4 days ago - ...SA Hospitality Group IT Support Manager SA Hospitality Group is Italian at heart, the vision of Gherardo Guarducci and Dimitri Pauli who have translated old-world sensibilities to appeal to modern-day New York City clientele. Since 2003, SA Hospitality Group has expanded...Immediate startRemote workRelocationFlexible hours
SA Hospitality Group
New York, NY4 days ago $100k - $115k
...IT Support Manager Full-time Compensation: USD 100,000 - USD 115,000 - yearly Company Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services...Full timeLocal areaMetro Physical & Aquatic Therapy
East Meadow, NY5 hours ago- ...Job Description Job Description Description: The IT Support Manager is responsible for leading the IT Support team and delivering exceptional technology support across Balance Health. This role oversees daily operations of the Service Desk, serves as the primary...Temporary work
Balance Health
Concord, CAmore than 2 months ago - ...Manager, Site Support MacLean Power Systems (MPS) is a leading manufacturer of engineered products and solutions used in the maintenance, repair... ..., and corporate locations. Reporting to the Senior Manager, IT Operations & End User Experience, the role is accountable for...Local areaRemote workWorldwide
- ...Technical Support Call Center Manager Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory...Work at officeRemote workFlexible hours
Celerant Technology, Corp.
Edison, NJ8 hours ago $95k - $110k
...IT Support Manager Join Crafty as our IT Support Manager and lead the strategy, delivery, and continuous improvement of our internal IT support function. Reporting to the CTO, you'll own the employee technology experience from onboarding through off-boarding, ensuring...- ...Manager, Support Center cb20 is a technology solutions provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service. We partner with the world's leading hardware and software companies to deliver end-to-end...Work experience placementRemote work
cb20 Managed IT & AV Services
Saratoga Springs, NY4 days ago $94k - $136k
...organization owns and oversees activities that support new ways of working to help improve... ...End User Services Regional Site Support Manager that will oversee end user support teams... ...systemsServe as a key contact and representative of IT for projects and initiatives such as:...For contractorsWork at officeLocal areaChubb
Philadelphia, PA8 days ago- ...have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'... ...: Reporting to the Director of Information Technology, the IT Support Manager is a key member of the Information Technology team. The IT...Work experience placementWork at officeLocal areaFlexible hoursShift work
- Job Opportunity 2 openings for candidates with IBM ACE [IBM App Connect Enterprise] and ESQL hands on development experience. These are remote work from home positions in the Eastern timezone. These individuals will join a team with one onsite Cognizant lead in Hartford...Remote workWork from homeNight shift
- ...IT Support Manager This key role is on-site at Brasfield & Gorrie's headquarters in Birmingham, Alabama. IT Support Manager will lead the Workplace Technology team responsible for delivering reliable, scalable, and experience-driven end-user technology across our office...Contract workWork at office
$73.6k - $106.2k
...s largest members-only boat club. We are seeking a Call Center Manager to lead our customer service team and deliver an exceptional member... .... ~5+ years of customer service, contact center, or member support experience. ~3+ years of leadership experience managing...Full timeWork at officeLocal areaRemote workMonday to FridayBrunswick Corporation
Sarasota, FL3 days ago$140k - $170k
Technical Support ManagerAbout the role: We are looking for a technically skilled, self-motivated, customer-focused manager to lead a team of high energy Support Engineers. In this role you... ...giving every team the speed to act and IT the control to scale. Sigma is trusted...Full timeWork experience placementWork at officeSigma Computing
San Francisco, CA5 days ago$100k - $140k
...Overview This is a dual-function role that combines hands-on IT support with software quality assurance. Roughly half the week is spent... ...scanners, Zebra printers and other devices. Help implement and manage Samba or another Active Directory tool. Work with outsourced...Monday to FridayPrecision Medicine
Farmingdale, NYa month ago$140k - $185k
...control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers... ...About the RoleVerkada is seeking a Manager for our Technical Support Engineering team. We are looking for a technical leader who...Full timeWork at officeWork visaFlexible hoursShift workVerkada
San Mateo, CA6 days ago- ...such as computers, phones, copiers, filing cabinets and fax machines. Safepoint MGA, LLC does not offer immigration sponsorship or support for this role. This includes serving as the immigration employer of record or providing documentation or assistance for work...Full timeTemporary workH1bWork at officeImmediate startFlexible hours
$110k - $130k
DescriptionWe are seeking a hands-on Service Desk Manager to lead and grow our end-user services function during a period of active... ...transformation. This role serves as the first line of defense for all IT support, owning the full intake experience from initial contact...Permanent employmentWork at officeRemote workWeekend workTEKsystems
Mc Lean, VA6 days ago- ...will mentor Tier I/II staff and contribute to service management practices while providing direct end-user support as needed. You will engage with clients across on-site and remote channels, ensuring top-tier IT support quality and project success in a collaborative...Remote work
Industriasa
Phoenix, AZ9 hours ago $160k - $195k
...New York, NY Summary A well-regarded national law firm is seeking an eDiscovery & Litigation Support Senior Project Manager to join the firm's eDiscovery & Litigation Support Team. The Senior Project Manager is responsible for managing eDiscovery projects and supporting...Work experience placementWork at office3 days per weekConsidine Search
New York, NY4 days ago- ...Technical Applications & Customer Support Manager Location: Onsite position – Memphis, TN Employment Type: Full-time FLSA Classification: Salaried Exempt A growing provider of engineered industrial products is seeking a hands-on manager to lead a small technical...Full time
Confidential
Memphis, TN3 days ago - ...engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a... ...process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend...Full timeContract workWork at officeLocal areaWorldwideRelocationFlexible hours
AECOM
Orange, CA8 days ago $125k - $150k
...innovation and teamwork come together to support the most exciting missions in the world!Senior... ...for a Senior Support Technical Project Manager (Senior Support TPM) to manage strategic... ...of cybersecurity and enterprise IT environments.Familiarity with Vulnerability...Full timeQualys
San Mateo, CA4 days ago$71.1k - $106.6k
...strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on... ...Operations, North America Indirect Procurement, Spare Part Date Management, Production Engineering Business Unit purchasing to procure...Full timeTemporary workWork experience placementWork at officeRelocation packageFlexible hoursShift workWeekend workHonda Dev. and Mfg. of Am.,LLC
Marysville, OHa month ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Support Manager. Be the first to apply!
Related searches
- customer technical support manager United States
- global technical support manager United States
- service desk manager United States
- IT support manager United States
- entry level IT support United States
- IT user support United States
- field technical support United States
- IT support United States
- technical services coordinator United States
- linux technical support United States