TRIRIGA Help Desk Specialist (Tier 2-3 Support)

Essnova Solutions, Inc.

A technology solutions provider in Washington, DC, seeks a TRIRIGA Help Desk Support professional to provide second-level user support and manage incidents. Responsibilities include operating the help desk function, resolving user-reported issues, and maintaining support documentation. The ideal candidate will have experience with TRIRIGA and ticket management systems, ensuring compliance with SLA timelines. This position is critical to supporting Federal Agencies and includes the administration of user accounts and role-based permissions. #J-18808-Ljbffr Essnova Solutions, Inc.

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Vacancy posted 3 days ago

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