Shift Leader

Shift Leader Position

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. You will set goals, provide job assignments, and motivate others by celebrating successes and provide timely feedback. Our ideal candidate will be a team player and a future leader/manager in the marking, whether it's with Dunkin' or elsewhere!

Qualifications:

• Minimum 18 years of age
• Provide excellent guest satisfaction, service speed, and product quality
• 6 months previous leadership experience working in a cafe or quick service restaurant preferred
• Show passion about results by setting compelling targets and delivering on commitments
• Meet safety and sanitation standards
• Anticipate and understand guests' needs and exceed their expectations
• Works well in a team environment