Shift Leader

Shift Leader PositionAs a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.The Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. You will set goals, provide job assignments, and motivate others by celebrating successes and provide timely feedback. Our ideal candidate will be a team player and a future leader/manager in the marking, whether it's with Dunkin' or elsewhere!Qualifications:Minimum 18 years of ageProvide excellent guest satisfaction, service speed, and product quality6 months previous leadership experience working in a cafe or quick service restaurant preferredShow passion about results by setting compelling targets and delivering on commitmentsMeet safety and sanitation standardsAnticipate and understand guests' needs and exceed their expectationsWorks well in a team environment