Microsoft Workplace Services Lead

The Brixton Group, Inc.

Saint Petersburg, FL

Job Opportunity

Duration: 6+ months contract to hire Compensation: $60-75/hr W2 Location: St. Petersburg, FL

Key Responsibilities

Own Intune, MECM/SCCM, and MDM services within the IMS Workplace/EUC tower, accountable for service stability, SLA adherence, and operational excellence.
Establish and maintain service governance, including KPIs, operational metrics, risk management, and escalation management.
Act as the escalation point for complex endpoint-related incidents, problems, and service risks.
Provide oversight for device lifecycle services, including provisioning, configuration, patching, software deployment, compliance enforcement, and decommissioning.
Ensure standardized delivery models, runbooks, and operational processes are followed across global delivery teams.
Drive effective collaboration between Service Desk, Field Services, Security Operations, and Endpoint Engineering teams.

Platform Strategy & Transformation

Cloud Platforms: Azure, AWS, OCI, GCP
Microsoft Intune
Microsoft Endpoint Configuration Manager (MECM/SCCM)
Mobile Device Management (MDM)
Windows 10 / Windows 11
Microsoft Entra ID (Azure AD)
Endpoint Security, Compliance, and Conditional Access

Apply

Vacancy posted 2 days ago

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