Service Supervisor

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. FATHERHOOD SERVICES SUPERVISOR - HYBRID 6 days ago Requisition ID: 1489 Salary Range: $65,000.00 To $65,000.00 Annually The candidate must reside within the following county(s): Victoria or Comal County. PRIMARY FUNCTION/RESPONSIBILTY The Fatherhood ServicesSupervisor provides leadership and oversight forfatherhood services at SJRC Texas. This role ensures that staff deliver high-quality, family-centered services, andbrings awareness to our fatherhood services by providingresources, support, andeducationfor familiesin the community. The Supervisor is responsible for staff supervision, program compliance, community partnerships, and maintaining a supportive environment that reflects the organization’s mission and values. ESSENTIAL DUTIES AND RESPONSIBILITIES Oversee program planning, delivery, and compliance of the Fatherhood EFFECT Grant: Educating Fathers for Empowering Children Tomorrow (EFFECT) Program in Comal and Victoria Counties. Support and promote the philosophy and integrity of Nurturing Fathers Program by maintaining certification and teaching classes when needed to meet program requirements. Help oversee inventory, reporting and compliance of the Safe Riders Grant. Support and promote car seat safety maintaining certification and teaching classes when needed. Supervise, coach, and support staff, volunteers, and interns; provide training and professional development opportunities. Monitor program activities to ensure fidelity, compliance with funding requirements, and achievement of outcomes. Facilitate referrals, resource navigation, and service coordination for families. Track and report program data, outcomes, and service delivery to ensure continuous quality improvement Plan and oversee fatherhood events, parent education workshops, and community outreach activities. Coordinate with SJRC Texas marketing department for promotion of Fatherhood Programming. Build and maintain Fatherhood community partner relationships and program recruitment. Design and lead community-wide Fatherhood Initiative Coalition meetings. Promote a culture of respect, integrity, compassion, and excellence among staff and families served. Handle escalated family, team member, and community partner concerns with professionalism, empathy, and a solution focused lens. Consistently enforce all SJRC Texas and Family Enrichment Department Policies and Procedures Meet training and continuing education standards as required by SJRC Texas and grant funders. Focus on continuous improvement, semi-annually assessing Program Staff’s skill levels and quality of program service delivery Develop and maintain strong community partnerships with schools, social service agencies, healthcare providers, and other organizations. Communicate Program successes to agency and community. Respect confidentiality and privacy with regards to fatherhood clients, team members and organization Takes ownership in departmental/organizational problems with continuous performance improvement as a goal Ensure maintenance of accurate logs and records as required by SJRC Texas and Community Enrichment Department Design, implement and maintain data collection procedures Support and promote the philosophy of SJRC Texas and the integrity of our programs Participation in staff meetings, trainings, and conferences as required by the Community Enrichment Department and SJRC Texas Complete monthly auditing and reports as required by funders. Supervise and support Fatherhood Specialists; complete 2 hours of reflective supervision with each direct report per month Other related duties as assigned QUALIFICATIONS Required: Bachelor’s degree in Social Work or other human services field 2+ Years in child welfare or other human services field Preferred: Master’s Degree in Social Work of other human services field 5+ Years in child welfare or other human services field Certifications/Licenses/Registrations: Valid state driver’s license, good driving record, ability to provide own transportation and proof of current automobile insurance CPR/First Aid Certification PHYSICAL/MENTAL REQUIREMENTS AND INFORMATION Body mobility to stoop, kneel, bend, reach, walk and walk briskly in order to interact with families and children Stamina to work long days and drive long distances Moderate to heavy lifting to 60 pounds unassisted and up to 120 pounds or more with assistance Excellent communication skills, both verbally and in writing Must have ability to give and receive verbal and written instructions Must have ability to read fine print, have sustained vision and peripheral vision Environment requires dexterity to remain calm and adapt to fast paced and emotional environments Home-like settings with varying moderate to high degrees of background noise. Light and ventilation are found in a typical home setting Campuses are smoke-free, except on permitted campuses in designated areas Possible injury when lifting or moving (child or objects) if employee fails to use proper body mechanics DESCRIPTION OF ORGANIZATIONAL RELATIONSHIP/REPORTING RELATIONSHIPS Supervised by: Director of Family Enrichment #J-18808-Ljbffr