Customer Service Advocate

Soteria Reinsurance Ltd.

Fidelity Investments in Durham, NC is seeking a Financial Customer Associate to join our onsite team. This full-time, hourly role focuses on helping clients with 401(k) questions, withdrawals, loans, account maintenance, and education resources while building rapport and delivering outstanding service. You will start in a training cohort for 14 weeks, then progress to more complex calls. Monday–Friday schedule; onsite 5 days every four weeks during rollout, with training 8:30am–5:00pm EST and #J-18808-Ljbffr

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Vacancy posted 11 hours ago

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